Summary
Overview
Work History
Education
Skills
Timeline
Generic
Julieann Shaffer

Julieann Shaffer

albuquerque

Summary

Dynamic professional with a proven track record at Ruth's Chris Steakhouse, excelling in customer service and conflict resolution. Adept at collaborating with teams to enhance guest experiences and streamline operations. Recognized for attention to detail and a strong work ethic, ensuring high-quality service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Head Hostess

Ruth's Chris Steakhouse
albuquerque
04.2025 - Current
  • Collaborated with other departments to coordinate events or services as needed.
  • Greeted guests upon arrival and escorted them to their tables.
  • Resolved conflicts between customers in an efficient and professional manner.
  • Maintained inventory of supplies necessary for hosting duties such as menus, tablecloths, silverware.
  • Assisted with seating arrangements for large groups and special occasions.

1 YR Research Intern

Cosmiac Research Center UNM
Albuquerque
05.2024 - 03.2025
  • Collaborated with a team of undergrad engineers to develop an energy harvesting system using piezoelectric sensors.
  • Researched and compiled information on what materials to use for the design
  • Gathered and analyzed data using qualitative methods.
  • Assisted in writing efforts, including literature reviews and proposal development.

Baker/ To Go Orders

Crumbl Cookies
albuquerque
10.2022 - 06.2024
  • Operated ovens and other equipment to bake products according to established recipes.
  • Followed food safety guidelines while preparing all food items.
  • Adhered to company policies regarding storage, handling and preparation of food items.
  • Kept records of daily production numbers for each type of item produced.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.

Education

Bachelor of Science - Mechanical Engineering

University of New Mexico
Albuquerque, NM
05-2028

High School Diploma -

Explore Academy
Albuquerque, NM
05-2024

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Attention to detail
  • Guest service
  • Hardworking
  • Quick learner
  • Personable and confident
  • Patience and empathy

Timeline

Head Hostess

Ruth's Chris Steakhouse
04.2025 - Current

1 YR Research Intern

Cosmiac Research Center UNM
05.2024 - 03.2025

Baker/ To Go Orders

Crumbl Cookies
10.2022 - 06.2024

Bachelor of Science - Mechanical Engineering

University of New Mexico

High School Diploma -

Explore Academy