Teagan MacRae
Customer Service
Grass Valley,California
Summary
I am committed to bringing my skills and knowledge to this barista position. With a proven track record of providing exceptional customer service, I am confident in my ability to create a welcoming and positive atmosphere for customers. Through my strong attention to detail and excellent communication skills, I am dedicated to ensuring customer satisfaction and building lasting relationships with customers!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess
Maria's Mexican Restaurant
Grass Valley, CA
04.2021 - 11.2022
- Used cash registers and credit card machines to cash out customers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Relayed guest comments or suggestions to manager on duty for further action.
- Opened and closed seating sections according to volume
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Hostess
IHOP
Nevada City, CA
11.2020 - 12.2021
- Greeting customers with a welcoming and friendly attitude
- Taking and processing customer orders accurately and efficiently
- Handling cash and credit card transactions, and making change for customers
- Maintaining a clean and organized work area, including tables, counters, and seating areas
- Preparing and serving food and beverages, such as coffee, tea, pastries, and snacks
- Multitasking and working in a fast-paced environment while maintaining a positive attitude
- Collaborating with team members to ensure smooth operations and customer satisfaction
- Adhering to health and safety regulations, including proper food handling and storage procedures
- Restocking supplies and inventory, and placing orders
Professional Nanny
NannyLane
Grass Valley, CA
04.2018 - 06.2020
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills and language.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared meals and snacks for children based on dietary guidelines.
- Administered basic first-aid and medication in emergency situations.
Education
Associate Of Applied Science - Psychology
Sierra College
Skills
Food preparation and safety
Accomplishments
- Editing Proficiency
Certification
ServSafe
Timeline
Hostess
Maria's Mexican Restaurant
04.2021 - 11.2022
Hostess
IHOP
11.2020 - 12.2021
Professional Nanny
NannyLane
04.2018 - 06.2020
Associate Of Applied Science - Psychology
Sierra College
Similar Profiles
Laura LeijaLaura Leija
Waitress Trainer at El Dorado Mexican RestaurantWaitress Trainer at El Dorado Mexican Restaurant
Josiah McClintockJosiah McClintock
Bartender at Maria's Mexican KitchenBartender at Maria's Mexican Kitchen
Karina Mendoza MirandaKarina Mendoza Miranda
Waitress at Maria's Mexican Grill and CantinaWaitress at Maria's Mexican Grill and Cantina