Experienced administrative and training professional with a background in onboarding, recordkeeping, and office coordination. Skilled in training delivery, coaching, and calendar management, with a strong focus on accuracy and follow-through. Supports smooth operations by keeping staff informed, prepared, and compliant.
Work History
Training Coordinator
1 Year 9 Months
Life Solutions South | 02.2025 - Current
Coordinated onboarding sessions and training schedules for new staff across multiple departments.
Maintained accurate training records, attendance logs, and completion documentation.
Supported compliance training by tracking required certifications and refresher deadlines.
Prepared training materials, handouts, and session agendas for instructor-led programs.
Assisted with orientation activities, ensuring new hires understood procedures and expectations.
Monitored training progress and followed up on incomplete coursework or missed sessions.
Administrative Assistant
1 Year 9 Months
Life Solutions South | 05.2023 - 02.2025
Scheduled appointments and coordinated calendars to support daily office operations.
Managed front-desk communications, routed calls, and responded to client inquiries promptly.
Prepared correspondence, reports, and documentation for internal and external use.
Maintained confidential client records with accuracy and organized filing systems.
Supported intake processes by gathering information and updating client profiles.
Ordered office supplies and tracked inventory to prevent workflow interruptions.
Collaborated with staff to resolve scheduling, documentation, and follow-up requests.
Administrative Assistant
1 Year 2 Months
Home Experts Realty | 03.2022 - 05.2023
Prepared correspondence, reports, and documentation for internal and external use.
Scheduled appointments and coordinated calendars to support daily office operations.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Department Lead
2 Years
Kroger | 03.2020 - 03.2022
Supervised department associates, delegating daily tasks to maintain efficient store operations.
Trained new team members on merchandising, customer service, and safety standards.
Monitored department compliance with food safety, sanitation, and company policies.
Reviewed ordering needs and adjusted product flow to support sales and freshness.
Resolved customer concerns promptly to improve service and department satisfaction.
Scheduled labor and coverage to align staffing with business needs and workload.
Education
MBA - Business Administration
Western Governors University | Salt Lake City, UT | 11-2026
Relevant Coursework: C200 Managing Organizations and Leading People & C206 Ethical Leadership
Bachelor of Science - Business Economics
Wright State University | Dayton, OH | 05-2025
Economics Club Member
Relevant Coursework: 4200 Law and Economics & EC 4400 Regional and Urban Economics