Teal Armagost
Bullhead City,AZ
Summary
Hospitality and customer-service professional with 15+ years supporting VIP guests, casino clients, travel coordination, reservations, and administrative needs. Known for reliable service, clear communication, and steady follow-through in guest-facing and animal care settings, including shelter operations and pet care.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Casino Representative Assistant
Gamblers Express, Inc.
Laughlin, AZ & Lake Tahoe
05.2019 - Current
- Coordinated client travel with travel providers, casino partners, and service partners to ensure seamless experiences.
Animal Shelter Assistant
BARC (Bullhead City Animal Resource Center)
Bullhead City, AZ
08.2023 - Current
- Applied knowledge of city and state animal ordinances and licensing requirements to ensure compliance.
- Maintained safe, orderly environment for shelter animals to promote their well-being.
Pet Sitter / Dog Walker
T's Pet Care
Lake Tahoe, CA/NV & Laughlin
01.2014 - Current
- Delivered overnight and daytime pet care and dog-walking services, ensuring pets' well-being and client satisfaction.
- Maintain reliable schedules and communicate consistently with pet owners.
- Provided pet-care services through Rover.com for over seven years, building trust with clients and pets.
Laundry Service Specialist
Poplin
Fort Mohave
10.2025 - Current
- Manage end-to-end customer laundry orders via the Poplin mobile platform, maintaining a high satisfaction and repeat-client rate.
- Reviewe laundry instructions and special handling notes for each service request.
National Casino Marketing Host
Harrah's & Harvey's Hotel
Lake Tahoe, CA/NV
01.2017 - 01.2019
- Developed and maintained business relationships within the National Casino Marketing Corporate Network.
National Casino Marketing Administrator
Harrah's & Harvey's Hotel
Lake Tahoe, CA/NV
01.2015 - 01.2017
- Provided administrative and customer-service support for National Casino Marketing operations.
- Used CMS, LMS, EMS, reservation systems, Microsoft Office, Excel, Salesforce.
VIP Coordinator
Harrah's & Harvey's Hotel
Lake Tahoe, CA/NV
01.2012 - 01.2015
- Coordinated VIP guest requests, reservations, special arrangements, and service amenities.
- Worked with hotel and casino departments to ensure guest needs were addressed efficiently.
- Provided personalized customer service to VIP clientele while managing multiple requests and priorities.
Hotel Management Intern
Hilton Garden Inn
Wisconsin Dells, WI
01.2009
Cafeteria Worker
University Dining Services
Wisconsin Dells, WI
- Provided food-service support in a diverse university environment.
- Worked with students from more than 30 countries, contributing to an inclusive and multicultural workplace.
Education
Bachelor of Science - Tourism And Hotel Management
University Of Wisconsin -Stout
Menomonie, WI05-2012
Skills
- Travel coordination
- Casino marketing
- Guest relations
- Client management
- Administrative Support
- Microsoft Office
- Casino Operations Management
- Hospitality operations
- Business development
- Customer Engagement Strategies
- Software proficiency
VOLUNTEER & COMMUNITY SERVICE
- Food for Families, Bullhead City, AZ, 2024, Present
- Keep Tahoe Blue, Lake Tahoe, CA/NV, 2019, 2021
- HERO Volunteer Program — Harrah's Lake Tahoe, 2015, 2019
- Court Appointed Special Advocate (CASA), El Dorado County, CA, 2013, 2015
Certification
- NACA Shelter Safe: Foundation in Shelter Care Certificate-2026
CPR/AED 2022- 2024
SERV Safe Food Handler 2023 -2026
Affiliations
- American Hotel & Lodging Association
- ARDA World Conference — Orlando, FL, 2010
- Club Managers Association of America, 2009 – 2010
Timeline
Laundry Service Specialist
Poplin
10.2025 - Current
Animal Shelter Assistant
BARC (Bullhead City Animal Resource Center)
08.2023 - Current
Casino Representative Assistant
Gamblers Express, Inc.
05.2019 - Current
National Casino Marketing Host
Harrah's & Harvey's Hotel
01.2017 - 01.2019
National Casino Marketing Administrator
Harrah's & Harvey's Hotel
01.2015 - 01.2017
Pet Sitter / Dog Walker
T's Pet Care
01.2014 - Current
VIP Coordinator
Harrah's & Harvey's Hotel
01.2012 - 01.2015
Hotel Management Intern
Hilton Garden Inn
01.2009
Cafeteria Worker
University Dining Services
Bachelor of Science - Tourism And Hotel Management
University Of Wisconsin -Stout