Teal J Shriver
Ashland,OH
Summary
I am dedicated and passionate about helping youth and young adults within the Ashland, Ohio community. I communicate and respond well with at-risk youth and their families and I strive to help these students meet their educational goals by supporting their mental health and behavioral health needs.
Overview
16
16
years of professional experience
Work History
School Liaison
Appleseed Community Mental Health Center
08.2023 - Current
- Complete necessary reports and documentation on time and to specifications.
- Work with students, families, and the educational support team in establishing goals.
- Advocate for students in order to help get their education and mental health needs met.
- Connect students and families to additional support services as needed.
- Communicate effectively with students, families, and school personnel.
Front Desk Medical Receptionist
Dr. Diane Emser
05.2021 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Organized, maintained and updated information in computer databases.
Alternative Solutions Diversion Officer
Ashland County Juvenile Court
10.2018 - 04.2021
- Scheduled and conducted intake meetings.
- Interviewed juveniles and their families.
- Maintained a Diversion caseload.
- Developed Action Plans.
- Attended court proceedings.
- Administered and interpreted drug tests.
- Maintained communication with service providers.
- Gathered, organized and input information into digital database.
Pediatric Medical Receptionist
Pediatric Consultants of Ashland & Mansfield
10.2011 - 10.2018
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Received and dispersed all faxes
- Answered phone promptly and directed incoming calls to correct offices.
Ongoing Caseworker for the Court Liaison Team
Richland County Children Services
01.2009 - 10.2011
- Ongoing case management of 20-25 clients/families
- Case plan development.
- Obtained appropriate community services needed for individuals.
- Conducted monthly visits with clients and their children.
- Attended and spoke at court proceedings.
- Maintained personal file for each client.
- Entered data in Excel Spreadsheets.
- Entered data into SACWIS program.
- Conducted and led Team Meetings.
- Maintained contact with community services and probation officers of juveniles.
Education
B.S. - Criminal Justice and Sociology
Ashland University
Ashland, OH06-2009
Skills
- Social Work
- Insurance Verification
- Child Protective Services
- Intake form processing
- Paperwork coordination
- Documentation
- Parent engagement
- Appointment management
- Multitasking
- HIPAA compliance
- Problem-solving
- Patient scheduling
- Crisis intervention
- Microsoft office
Additional Information
While attending Ashland University, I interned for two semesters at the Ashland County Jail.
Personal Information
I enjoy spending time with family and close friends, my dog and I also love nature and hiking.
Timeline
School Liaison
Appleseed Community Mental Health Center
08.2023 - Current
Front Desk Medical Receptionist
Dr. Diane Emser
05.2021 - 08.2023
Alternative Solutions Diversion Officer
Ashland County Juvenile Court
10.2018 - 04.2021
Pediatric Medical Receptionist
Pediatric Consultants of Ashland & Mansfield
10.2011 - 10.2018
Ongoing Caseworker for the Court Liaison Team
Richland County Children Services
01.2009 - 10.2011
B.S. - Criminal Justice and Sociology
Ashland University
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