Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tearea Vesterby

Denver,CO

Summary

Results-driven E-Commerce Supervisor known efficient operations of daily process of pick up and delivery program. Problem solving skill's too enhance team performance to achieve company goals. Knowledgeable about end-to-end customer service and e-commerce duties

Overview

26
26
years of professional experience
1
1
year of post-secondary education

Work History

Customer service, e-commerce supervisor

Whole Food Market
Westminster, CO
05.2000 - Current
  • Supervised daily operations of e-commerce and customer service
  • Daily performance of team members on online platforms.
  • Ensured compliance with company standards in all e-commerce activities.
  • Trained staff on best practices for achieving optimal performance
  • Assisted customers with inquiries, returns, and product selections effectively.
  • Conducted regular performance reviews with Team members to provide feedback on their progress.
  • Oversaw daily cash handling procedures, ensuring accuracy in transactions and deposits.
  • Trained new team members on best practices for online shopping and customer service standards.
  • Analyzed consumer feedback data to provide feedback to Team members on quality standards
  • Completed pickup and shopping orders at company standards

USPS Customer service agent

USPS
Aurora, CO
03.2011 - 04.2015
  • Assisted customers with inquiries and provided accurate information about postal services.
  • Handled customer complaints and resolved issues efficiently and professionally.

Education

Certificate Of Completion - CDATL Course

Wholefoods
04.2022 - 06.2022

General 1st Year Courses

Red Rocks Community College
Denver, CO
09.1987 - 05.1988

Skills

  • E-commerce management
  • Performance evaluation
  • Staff training
  • Problem solving
  • Time management
  • Strong customer service

Timeline

Certificate Of Completion - CDATL Course

Wholefoods
04.2022 - 06.2022

USPS Customer service agent

USPS
03.2011 - 04.2015

Customer service, e-commerce supervisor

Whole Food Market
05.2000 - Current

General 1st Year Courses

Red Rocks Community College
09.1987 - 05.1988

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Tearea Vesterby