Teasia Weaver
Tampa,FL
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Homedepot
Remote
08.2022 - Current
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Customer Service Representative
Sirius XM
Tampa, FL
12.2017 - 03.2022
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Food Service Worker
Busch Gardens
Tampa, FL
02.2015 - 02.2016
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
King Highschool
TampaNo Degree - Medical Assisting Student
Concorde Career Institue
Tampa, FLSkills
- vitals
- injections
- venipuncture
- CLIA Waived testing ( urinalysis, strep, mono, Glucose, Hgb/HCT)
- Wound care
- Bandaging
- Patient instructions on Ambulatory devices
- Sterile Tray Set-up
- ECG
- Spirometry
- Working knowledge of electronic medical records
- OSHA, and hippa trained
- AHA BLS CPR/ AED Certifed 12/2024
- custer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Homedepot
08.2022 - Current
Customer Service Representative
Sirius XM
12.2017 - 03.2022
Food Service Worker
Busch Gardens
02.2015 - 02.2016
High School Diploma -
King Highschool
No Degree - Medical Assisting Student
Concorde Career Institue