KATRINA CLAIBORNE

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Processed customer service orders promptly to increase customer satisfaction.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Delivered prompt service to prioritize customer needs.
• Educated customers about billing, payment processing and support policies and procedures.

• Painted surfaces using brushes, spray guns and paint rollers.
• Used time management and efficient cleaning methods to meet deadline
• Emptied trashcans and transported waste to collection areas
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance
• Removed trash, debris and other waste materials

• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Checked patient vitals such as temperature, blood pressure and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment

• Organized work to meet demanding production goals.
• Resolved issues quickly to maintain productivity goals.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Self-motivated, with strong sense of personal responsibility
• Cultivated interpersonal skills by building positive relationships with others.
• Excellent communication skills, both verbal and written