Alisha Feltner
Cincinnati,OH
Summary
Eager to work for an amazing team at the hospital. Willing to be trained in scheduling and or anything else that needs to be done like epic.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Little Dutch Bakery
Cincinnati, Ohio
01.2023 - Current
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong customer relationships to encourage repeat business.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Surpassed sales goals through implementation of successful marketing strategies.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Medical Assistant Intern
Houston Chiropractors
Houston , TX
01.2011 - 06.2011
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Prepared treatment rooms for patient examinations.
Education
Medical Assistant - Medical Assistant And Scheduler
Sanford Brown College
Houston , TX05-2011
Skills
- Scheduling
- Complaint resolution
- Account updating
- Cultural awareness
- Complete Charts
- Vitals
- Schedule appointments
- Got rooms prepared
- Charting
Timeline
Customer Service Representative
Little Dutch Bakery
01.2023 - Current
Medical Assistant Intern
Houston Chiropractors
01.2011 - 06.2011
Medical Assistant - Medical Assistant And Scheduler
Sanford Brown College