Teayra Moore
805 N Maytubby
Summary
Dynamic and reliable Table Games Dealer with extensive experience at Winstar World Casino. Proven track record in delivering exceptional customer service and managing high-stress situations. Skilled in money handling and table management, fostering loyalty among guests while ensuring compliance with gaming regulations. Committed to maintaining a welcoming atmosphere and operational excellence.
Overview
6
6
years of professional experience
Work History
Table Games Dealer
Winstar World Casino And Resort
777 Casino Ave Thackerville, Ok 73459
05.2022 - Current
- Dealt various table games, ensuring adherence to house rules and compliance with gaming regulations.
- Provided exceptional customer service, fostering a welcoming atmosphere for players.
- Monitored game progress, managing payouts and resolving disputes efficiently.
- Dual Rated for 3 years maintaining racks such as doing fills and tracking money. Accounting for patrons play of average bet and buy ins. Supervising dealers and game play.
- Years of experience dealing Table Games such as Blackjack, Roulette, Baccarat, Mississippi Stud, Ultimate Texas Hold’Em, Jackpot Hold’Em, Three Card Poker, and Roll to win.
- Assisted in maintaining cleanliness and organization of gaming areas during operations.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Cocktail Server
Choctaw Casino & Resort
4216 US-69 Durant, Ok 74701
01.2021 - 04.2022
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
Bar Porter
Choctaw Casino & Resort
4216 US-69 Durant, Ok 74701
10.2020 - 01.2021
- Maintained cleanliness and organization of bar area to enhance guest experience.
- Assisted bartenders in preparing beverages and serving customers efficiently.
- Monitored inventory levels, restocked supplies promptly to prevent shortages.
- Ensured compliance with health and safety standards during service operations.
ADR Host
Choctaw Casino & Resort
4216 US-69 Durant, Ok 74701
01.2020 - 10.2020
- Welcomed and seated guests, ensuring positive first impressions.
- Managed reservation system to optimize seating efficiency and guest flow.
- Collaborated with kitchen staff to communicate guest preferences and special requests.
- Trained new hosts on customer service standards and operational procedures.
Education
High School Diploma - Arts Education
Tishomingo High School
Tishomingo, OK05.2019
Skills
Reliability and punctuality
Excellent customer service
Money handling expertise
Strong mathematical skills
Table management
Computer skills
Patience and composure
Timeline
Table Games Dealer
Winstar World Casino And Resort
05.2022 - Current
Cocktail Server
Choctaw Casino & Resort
01.2021 - 04.2022
Bar Porter
Choctaw Casino & Resort
10.2020 - 01.2021
ADR Host
Choctaw Casino & Resort
01.2020 - 10.2020
High School Diploma - Arts Education
Tishomingo High School