Overview
Work History
Education
Timeline
Generic

TeAysia Covington

Willingboro,NJ

Overview

13
13
years of professional experience

Work History

HR Recruiter Assistant (contract)

Transamerica
08.2023 - 03.2024
  • Provided clerical and administrative support to Human Resources executives
  • Coordinate communication with candidates and scheduled interviews
  • Assisted in interview process with candidates
  • Assisted recruiters with sourcing candidates and updated the database
  • Maintained candidate profiles in the database
  • Screened 25 resumes for future resumes using Glassdoor, indeed, etc.
  • Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
  • Assisted with writing job postings and job descriptions for boards.

Financial Processor

Vanguard (Contract)
08.2022 - 07.2023
  • Processed 75–100 financial transactions for clients on the backend, focusing on Retail, Business, Trust and Retirement accounts
  • Communicated with phone representatives regarding client accounts to gather information
  • Managed high-volume transaction processing, maintaining accuracy while consistently meeting deadlines.
  • Collaborated with cross-functional teams to develop and implement strategies for optimizing financial operations.
  • Supported audit preparations by organizing financial records and gathering all necessary documentation, resulting in successful audit outcomes.
  • Entered data into computer tracking system and filed paperwork according to procedures.
  • Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
  • Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.

Work Compensation File Clerk

AVI RISK Services (Randstad)
11.2021 - 02.2022
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Examined, categorized, and sorted incoming documents.
  • Enhanced productivity by processing 30 incoming mail and filing documents promptly, allowing for easy access when needed.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.

Triple AAA Call Center Roadside Assistant/Team Lead

Triple AAA
05.2015 - 04.2020
  • Handling 50 inbound calls daily
  • Processed reimbursements and maintained confidential membership information
  • Ensured accurate documentation of member information in the systems
  • Prepared files for other departments and met monthly goals by referring customers to car care centers
  • Promoted to Team Lead role within a year, managing a team.
  • Improved company reputation by maintaining a professional demeanor and delivering exceptional service during challenging situations.
  • Increased customer loyalty by going above and beyond to ensure all needs were met during roadside assistance interactions.

Administrative Assistant/Office Manager

Sisterhood Incorporated
01.2011 - 01.2014
  • Provided administrative support to the CEO, managing email, calendars, and appointments
  • Answered 25 calls a day, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Updated reports, managed 100 accounts, and generated reports for company database.

Education

No Degree - Business Management

Rowan College of Burlington County
Mount Laurel, NJ
12.2026

Timeline

HR Recruiter Assistant (contract)

Transamerica
08.2023 - 03.2024

Financial Processor

Vanguard (Contract)
08.2022 - 07.2023

Work Compensation File Clerk

AVI RISK Services (Randstad)
11.2021 - 02.2022

Triple AAA Call Center Roadside Assistant/Team Lead

Triple AAA
05.2015 - 04.2020

Administrative Assistant/Office Manager

Sisterhood Incorporated
01.2011 - 01.2014

No Degree - Business Management

Rowan College of Burlington County
TeAysia Covington