TeAysia Covington
Willingboro,NJ
Overview
13
13
years of professional experience
Work History
HR Recruiter Assistant (contract)
Transamerica
2023.08 - 2024.03
- Provided clerical and administrative support to Human Resources executives
- Coordinate communication with candidates and scheduled interviews
- Assisted in interview process with candidates
- Assisted recruiters with sourcing candidates and updated the database
- Maintained candidate profiles in the database
- Screened 25 resumes for future resumes using Glassdoor, indeed, etc.
- Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
- Assisted with writing job postings and job descriptions for boards.
Financial Processor
Vanguard (Contract)
2022.08 - 2023.07
- Processed 75–100 financial transactions for clients on the backend, focusing on Retail, Business, Trust and Retirement accounts
- Communicated with phone representatives regarding client accounts to gather information
- Managed high-volume transaction processing, maintaining accuracy while consistently meeting deadlines.
- Collaborated with cross-functional teams to develop and implement strategies for optimizing financial operations.
- Supported audit preparations by organizing financial records and gathering all necessary documentation, resulting in successful audit outcomes.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
Work Compensation File Clerk
AVI RISK Services (Randstad)
2021.11 - 2022.02
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Examined, categorized, and sorted incoming documents.
- Enhanced productivity by processing 30 incoming mail and filing documents promptly, allowing for easy access when needed.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Triple AAA Call Center Roadside Assistant/Team Lead
Triple AAA
2015.05 - 2020.04
- Handling 50 inbound calls daily
- Processed reimbursements and maintained confidential membership information
- Ensured accurate documentation of member information in the systems
- Prepared files for other departments and met monthly goals by referring customers to car care centers
- Promoted to Team Lead role within a year, managing a team.
- Improved company reputation by maintaining a professional demeanor and delivering exceptional service during challenging situations.
- Increased customer loyalty by going above and beyond to ensure all needs were met during roadside assistance interactions.
Administrative Assistant/Office Manager
Sisterhood Incorporated
2011.01 - 2014.01
- Provided administrative support to the CEO, managing email, calendars, and appointments
- Answered 25 calls a day, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Updated reports, managed 100 accounts, and generated reports for company database.
Education
No Degree - Business Management
Rowan College of Burlington County
Mount Laurel, NJ12.2026
Timeline
HR Recruiter Assistant (contract)
Transamerica
2023.08 - 2024.03
Financial Processor
Vanguard (Contract)
2022.08 - 2023.07
Work Compensation File Clerk
AVI RISK Services (Randstad)
2021.11 - 2022.02
Triple AAA Call Center Roadside Assistant/Team Lead
Triple AAA
2015.05 - 2020.04
Administrative Assistant/Office Manager
Sisterhood Incorporated
2011.01 - 2014.01
No Degree - Business Management
Rowan College of Burlington County