Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tecia Hackney

Ellenwood,GA

Summary

Possess exceptional skills that span over a 20 year time frame in Medical Assistance, Business Administration, Cosmetology, Quality patient care, Ware House Associate, Firearm Assembly ,and Customer service. Some strengths include the development of successful teaching strategies, building rapport and empowerment for Providers and Medicaid members across the state of Georgia.

Overview

18
18
years of professional experience

Work History

Technical Operations Supply Resource

STS/Delta
11.2022 - Current


  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
  • Drove key performance indicators and continuous improvements throughout logistics and supplier operations.
  • Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
  • Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.

Owner and Operator

Translucent Artisan Salon And Brows LLC
07.2020 - Current
  • Serviced high profile clients with intricate coloring and highlights techniques
  • Provide client consultations which enables me to give advice to ensure hair care needs are met
  • Count and document daily revenue amounts and make bank deposits,
  • Recommended and sale products to promote healthy hair care between visits
  • Performed perms and relaxer applications
  • Use various hair cutting tools that include but are not limited to razors,clippers, trimmers,and scissors
  • Skilled at using Marcel irons along with standard flat irons for styling
  • Perform in home services to clients who may be elderly and unable to travel. I also service clients who may have alopecia, who have concerns about privacy
  • Responsible for all advertising and promotions. Create strong relationships with clients to generate long term income
  • Evaluated suppliers to maintain cost controls and improve operations
  • Consulted with customers to assess needs and propose optimal solutions
  • Managed day-to-day business operations
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends
  • Conducted target market research to discover customer needs and analyze competitor trends
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues
  • Prepared bank deposits and handled business sales, returns and transaction reports

Supply Chain/ Shipping Assembly and Inspections

Impact Solutions/ Glock Inc
12.2020 - 12.2021
  • Set up packaging equipment on production floor
  • Assembled handguns
  • Inspected handguns for quality assurance
  • Assisted as needed with equipment operation and other production processes, as assigned by production supervisors
  • Input maintenance and troubleshoot for repairs
  • Kept equipment clean and maintained
  • Kept production clean and organized.
  • Handled day-to-day shipping and receiving overseeing more than 1000 packages per day

Independent Contractor/Stylist

Levells Salon
06.2012 - 12.2020
  • Service high profile clients with intricate coloring and highlights techniques
  • Assess customer needs and give advice to ensure needs are met
  • Count and document daily revenue amounts and make bank deposits,
  • Recommend and sell products to promote healthy hair care between visits
  • Performed perms and relaxer applications
  • Use various hair cutting tools that include but are not limited to razors,clippers, trimmers,and scissors
  • Skilled at using Marcel irons along with standard flat irons for styling
  • Perform in home services to clients who may be elderly and unable to travel , and for clients who may have alopecia who have concerns of privacy
  • Distribute business cards and flyers along with hosting networking events outside for promotion all while creating strong relationships with clients to generate long term income

Program Coordinator/ Administrative Assistant

Centene Corp./Peach State Health Plan
01.2006 - 06.2012
  • Initiated authorization requests for output and input services
  • Perform clerical tasks to promote member compliance by verifying appointments, obtaining lab results, and assessing and monitoring inpatient census
  • Screened members for eligibility and benefits, while identifying members without PCPs, and referred them for further assistance
  • Answered telephone queues and retrieved faxes within established time frames
  • Completed data entry assessments and authorizations while entering information into systems and maintaining database as directed
  • Responsible for producing and mailing routine Case Management letters and program educational material to members
  • Attended marketing and outreach meetings as directed to represent health plan.

Education

Master -

High school diploma or GED -

Ultrasound Diagnostic School
Dunwoody, GA
07.1998

supportCertifications and LicensesRegistered Medical Assistant (RMA) -

Skills

  • Cosmetology License
  • Assessments
  • Customer Focus & Orientation — Highly Proficient
  • Responding to customer situations with sensitivity
  • Tendency to be rule-abiding, well-organized, hard-working, confident, and thinks Before acting
  • Call Center Customer Service
  • Applying customer service skills in a call center setting
  • Law Firm File Clerk — Proficient
  • Arranging and managing information or materials using a set of rules - Proficient
  • Management & Leadership Skills: Planning & Execution
  • Planning and managing resources to accomplish organizational goals
  • Proficiency with Microsoft Office: Mail & Calendar (PC)
  • Using Microsoft Office Mail and Calendar tools to manage workload
  • Intermediate Word Processing with Microsoft Word — Proficient
  • Intermediate Word techniques, including the use of formatting, Track Changes, and Comments
  • Management & Leadership Skills: Impact & Influence — Proficient
  • Accomplishes goals using rational and Emotional appeal
  • Originality and Creativity
  • Policy Development and Enforcement
  • Problem Anticipation and Resolution
  • Records Organization and Management
  • Focus and Follow-Through
  • Workflow Optimization
  • Operation Monitoring
  • Customer Service
  • Client Relations
  • Cultural Awareness
  • Process Improvement Strategies
  • Database Maintenance
  • Employee Assignments
  • Delegating Work Assignments

Additional Information

  • Authorized to work in the US for any employer

Timeline

Technical Operations Supply Resource

STS/Delta
11.2022 - Current

Supply Chain/ Shipping Assembly and Inspections

Impact Solutions/ Glock Inc
12.2020 - 12.2021

Owner and Operator

Translucent Artisan Salon And Brows LLC
07.2020 - Current

Independent Contractor/Stylist

Levells Salon
06.2012 - 12.2020

Program Coordinator/ Administrative Assistant

Centene Corp./Peach State Health Plan
01.2006 - 06.2012

Master -

High school diploma or GED -

Ultrasound Diagnostic School

supportCertifications and LicensesRegistered Medical Assistant (RMA) -

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Tecia Hackney