Ted Roberts
Summary
Passionate and accomplished business owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operations and sales teams.
Overview
35
35
years of professional experience
Work History
Co-Owner
Premier Property LLC
03.2004 - Current
- Created and maintained customer-centric culture to drive customer satisfaction and expand customer base.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Trained and guided team members to maintain high productivity and performance metrics.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Co-Owner
Dodge City Steakhouse LLC
02.2011 - 02.2021
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
District Manager
Heilig Meyers Furniture
04.1989 - 03.2000
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Coordinated with other district managers to actualize performance improvement strategies.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Modeled best practices for sales and customer service.
Education
GED -
Surry Central High School
Dobson, NC04.1987
Skills
- Cost analysis and savings
- Inventory Tracking and Management
- Sales Promotion
- Financial Management
Currently hold a Private Pilot Certificate.
A sincere love of flying and introducing others to the world of aviation.
Last year we welcomed three different classes (1st,2nd and 3rd graders) to the airport
while there we had show and tell and took the teachers on an introductory flight.
Timeline
Co-Owner
Dodge City Steakhouse LLC
02.2011 - 02.2021
Co-Owner
Premier Property LLC
03.2004 - Current
District Manager
Heilig Meyers Furniture
04.1989 - 03.2000
GED -
Surry Central High School
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