Teddy De Jesus
Norristown,PA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisors position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Team Leader
Beyond Meat
10.2020 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Instructed employees on company mission and goals to drive success.
Fabrication Welder
ABC Sign Products
02.2017 - 12.2019
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
- Maintained clean and organized work area to prevent workplace accidents.
- Read and followed blueprints and weld diagrams.
Shift Leader
Clean and Transport Services
03.2010 - 07.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Resolved conflicts between employees to maintain positive and productive work environments.
Assistant Retail Store Manager
Unlock to Talk
06.2007 - 12.2009
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Completed routine store inventories.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Collaborated with Store Manager to analyze sales data, identify trends, and develop targeted action plans.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
Assistant Shift Supervisor
Repair Resources
01.2005 - 12.2007
- Improved customer service ratings by proactively addressing complaints and resolving issues in a timely manner.
- Monitored daily operations closely, identifying bottlenecks or challenges early on so that they could be resolved quickly.
- Upheld company policies and procedures through consistent enforcement, maintaining high standards of professionalism amongst the team members.
- Implemented safety protocols to minimize workplace accidents, promoting a safe environment for all employees.
Education
Power Industrial Trucks Trainers -
LIFT
Malvern, PA04.2023
English As A Second Language -
Florida Technical College
Orlando, FL11.2006
Associate In Electronics Engineering Technology -
Inter American University
Guayama, PR12.2005
High School Diploma - Business Administration And Management
Carmen Bozello De Huyke High School
Arroyo,PR 05.2003
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Team supervision
- People management
- Work Planning and Prioritization
- Documentation and reporting
- Coaching and mentoring
- Performance improvement
- Work planning
- Safety
Certification
Power industrial trucks trainer and operator certified
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Team Leader
Beyond Meat
10.2020 - Current
Fabrication Welder
ABC Sign Products
02.2017 - 12.2019
Shift Leader
Clean and Transport Services
03.2010 - 07.2017
Assistant Retail Store Manager
Unlock to Talk
06.2007 - 12.2009
Assistant Shift Supervisor
Repair Resources
01.2005 - 12.2007
Power Industrial Trucks Trainers -
LIFT
English As A Second Language -
Florida Technical College
Associate In Electronics Engineering Technology -
Inter American University
High School Diploma - Business Administration And Management
Carmen Bozello De Huyke High School
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