Teddy Nakyejwe
Doha
Summary
Dynamic and dedicated professional with a proven track record at Cafe' Victoria Hotel Entebbe, excelling in customer service and team collaboration. Recognized for enhancing customer loyalty through engaging interactions and improving operational efficiency. Strong multitasking abilities and reliability ensure a positive experience for guests, even in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Cashier Assistant
Cafe' Victoria Hotel Entebbe
03.2022 - 10.2024
- Provided feedback to management on customer needs and operational improvements.
- Improved team morale, leading by example and supporting coworkers during peak hours.
- Increased store loyalty by engaging customers with friendly and helpful service.
- Enhanced customer checkout experience by providing efficient and accurate transaction processing.
- Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
Waitress
Lake Victoria Hotel Entebbe
01.2020 - 01.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Bachelor of Community Development - Social Services
Kyambogo University
Kampala, Uganda02-2011
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Reliability and punctuality
- Service prioritization
Languages
English
Full Professional
Timeline
Cashier Assistant
Cafe' Victoria Hotel Entebbe
03.2022 - 10.2024
Waitress
Lake Victoria Hotel Entebbe
01.2020 - 01.2022
Bachelor of Community Development - Social Services
Kyambogo University
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