Tedi Torosian
Glendale,CA
Summary
Dynamic Freight Broker with extensive experience at Hoover Freight Inc, excelling in operations management and customer engagement. Proven track record in developing long-term client relationships and optimizing logistics processes. Bilingual and skilled in shipment tracking, ensuring customer satisfaction while effectively managing transportation regulations. Committed to driving sales and enhancing service efficiency.
Overview
9
9
years of professional experience
Work History
Freight Broker
Hoover Freight Inc
West Hollywood, CA
09.2017 - Current
Operations Management
• Developed and managed long term customer relationships
• Generated leads and developed a sales pipeline
• Identified and selected reputable and safe Carrier/Drivers for freight services
• Notified customers with load pickup and delivery updates
• Supervised load tracking and volume shipments using multiple freight tracking systems
Freight Broker
Broadway Brokerage
Glendale CA
09.2017 - 01.2021
Operations Management
• Contacted Customers with competitive shipping quotes
• Managed Efficient Cargo sorting,routing items to correct destinations or storage locations
• Estimated freight and postal rates and recorded shipment costs and weights
• Booking orders with Carriers/Drivers
Customer Service Associates
Walgreens
Burbank, CA
04.2017 - 12.2017
Customer Service Associates
Education
High School Diploma -
Hoover High School
Glendale, California, CA06.2018
Glendale Community College
Glendale, California, CASkills
- Operations Management Logistics
- Supply Chain and Storage
- Customer Engagement
- Transportation Regulations
- Data Entry
- Shipment Tracking
- Sales
- Bilingual
Timeline
Freight Broker
Hoover Freight Inc
09.2017 - Current
Freight Broker
Broadway Brokerage
09.2017 - 01.2021
Customer Service Associates
Walgreens
04.2017 - 12.2017
High School Diploma -
Hoover High School
Glendale Community College