Summary
Overview
Work History
Education
Skills
Timeline
Generic

TEDRIC SUTTON

Dallas,TX

Summary

Highly skilled financial services professional with extensive experience in transaction management, sales, and ATM operations. Proven expertise as a Transaction Specialist I, Lead Sales Associate, and ATM Representative, with a strong track record in cash reconciliation, customer service, and data analysis. Proficient in using Excel for advanced data manipulation including VLOOKUPs and pivot tables, and adept at maintaining accurate financial records and resolving discrepancies. Demonstrates exceptional attention to detail, strong problem-solving abilities, and a commitment to compliance and operational excellence. Excellent communicator and team player, dedicated to providing outstanding service and support.

Overview

7
7
years of professional experience

Work History

Transaction Specialist I

JP Morgan Chase & Co.
01.2023 - Current
  • Perform daily reconciliation of cash transactions, ensuring accuracy and resolving discrepancies in a timely manner.
  • Maintain accurate general ledger accounts, updating entries and verifying balances regularly.
  • Generate detailed reconciliation reports using Excel, providing insights and recommendations to management.
  • Assist in internal and external audits by providing accurate documentation and supporting evidence.
  • Identify and implement process improvements to enhance efficiency and reduce errors.
  • Work closely with cross-functional teams to ensure smooth reconciliation processes and address issues promptly.

Lead Sales Associate

Lowe's
02.2020 - 01.2023
  • Delivered outstanding customer service, assisting customers with their purchases and product inquiries.
  • Monitored and managed inventory levels, ensuring product availability and accurate stock records.
  • Supervised and trained new associates, promoting a collaborative and productive work environment.
  • Used Excel to track and analyze sales data, providing actionable insights to management.

ATM Service Representative

Horseshoe Casino
10.2017 - 11.2019
  • Manage the operation and maintenance of ATMs, including cash replenishment, troubleshooting, and ensuring optimal functionality.
  • Perform daily reconciliation of ATM transactions, using Excel to track, analyze, and resolve discrepancies.
  • Utilize VLOOKUPs, pivot tables, and other advanced Excel functions to manage and analyze transaction data.
  • Provide support to patrons with ATM-related issues, ensuring a positive customer experience.
  • Ensure all ATM transactions adhere to security protocols and regulatory requirements.
  • Generate detailed reports on ATM performance and transaction accuracy for management review.

Education

Web Development Certificate -

Thinkful Bootcamp
01.2024

B.B.A., Banking & Finance -

University Of Mississippi
Oxford, MS
08.2017

A.A., Accounting -

Northwest Mississippi Community College
Senatobia, MS
12.2013

Skills

  • Cash Reconciliation
  • General Ledger Maintenance
  • Financial Reporting
  • Discrepancy Resolution
  • Excel and SharePoint Proficiency
  • Data Analysis
  • Audit Support
  • Process Improvement
  • Attention to Detail
  • Analytical Thinking

Timeline

Transaction Specialist I

JP Morgan Chase & Co.
01.2023 - Current

Lead Sales Associate

Lowe's
02.2020 - 01.2023

ATM Service Representative

Horseshoe Casino
10.2017 - 11.2019

Web Development Certificate -

Thinkful Bootcamp

B.B.A., Banking & Finance -

University Of Mississippi

A.A., Accounting -

Northwest Mississippi Community College

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TEDRIC SUTTON