A focused, goal-oriented professional with excellent analytical and problem-solving skill; Strong financial market knowledge and credit analysis group; Effective in building customer loyalty; Outstanding communication and interpersonal skills, both one-on -one and with a group. Proven record which shows in the awesome relationships with customers over 20 years in the industry and 8 years in the mortgage industr
· Identify and implementation of intervention to address barriers that impeded the development of skills necessary for independent function in the community.
· One on One (Focus on Social Skills)
· Time Management
· Money Management
· Behavioral and Consequences
· Respect and Boundaries
· Health and Wellness
· Single Point of Contact for borrowers experiencing financial distress.
· Refine and manage a portfolio of imminent default loans with a focus in Loan Modifications.
· Strong understanding and utilizes appropriate options for borrowers such as Collections, Repayment plans, Special Forbearance, Modifications, Short Sale, and/or Foreclosure.
· Respond to customers and/or other 3rd party inquiries, researching, preparing, and/or procuring documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action.
· Understand vesting requirements, payoff information, and escrows.
· Possess knowledge of mortgage processing and closing role.
· Work well in high paced environment.
· Prepared various closing documents.
· Monitored closed loan pipeline for timely funding
Customer Service specialist
Salesman
Loan Officer
Medical Courier
Sales Manager
Team Player
Truck Driver
CRM
Made The Top Gun club of salesman in the auto industry .
Made the Governors award in mortgages .
As General Manager made number one in the zone in North Carolina .
Became CNA and HABITATION SPECIALIST
I enjoy riding motorcycles with people , I enjoy feeding the homeless and helping the elderly . Enjoy my fraternity of brothers
I enjoy riding motorcycles with people , I enjoy feeding the homeless and helping the elderly . Enjoy my fraternity of brothers