Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Harley Rider, enjoy doing charity work, /G\
Harley Rider, enjoy doing charity work, /G\
Generic

Tedzekca Robinson

1310 Sullivan Street,SC

Summary

A focused, goal-oriented professional with excellent analytical and problem-solving skill; Strong financial market knowledge and credit analysis group; Effective in building customer loyalty; Outstanding communication and interpersonal skills, both one-on -one and with a group. Proven record which shows in the awesome relationships with customers over 20 years in the industry and 8 years in the mortgage industr

Overview

13
13
years of professional experience

Work History

Truck Driver

Calark
Kannapolis, NC
07.2021 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

Courier Contractor

Davis Delivery
Antondo Blvd Charlotte, NC
08.2017 - 07.2021
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.

General Manager, Sales Manager. F&I Manager

Great Times Auto Sales
Charlotte, NC
03.2013 - 04.2016
  • Targeted new markets and increased sales [Number]% through proactive sales and negotiation techniques.
  • Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
  • Brought in more than $[Amount] in sales in less than [Number] months.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.

AFL Provider , HABITATION SPECIALIST

Easter Seals UPC
Indian Trail, North Carolina
01.2013 - 04.2016

· Identify and implementation of intervention to address barriers that impeded the development of skills necessary for independent function in the community.

· One on One (Focus on Social Skills)

· Time Management

· Money Management

· Behavioral and Consequences

· Respect and Boundaries

· Health and Wellness

CUSTOMER RELATIONSHIP MANAGER II, Loan Officer

Bank Of America
Charlotte, NC
02.2011 - 01.2013

· Single Point of Contact for borrowers experiencing financial distress.

· Refine and manage a portfolio of imminent default loans with a focus in Loan Modifications.

· Strong understanding and utilizes appropriate options for borrowers such as Collections, Repayment plans, Special Forbearance, Modifications, Short Sale, and/or Foreclosure.

· Respond to customers and/or other 3rd party inquiries, researching, preparing, and/or procuring documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action.

· Understand vesting requirements, payoff information, and escrows.

· Possess knowledge of mortgage processing and closing role.

· Work well in high paced environment.

· Prepared various closing documents.

· Monitored closed loan pipeline for timely funding

Education

Associate of Arts - Business Administration

Johnson C Smith University
Charlotte, NC

Skills

Customer Service specialist

Salesman

Loan Officer

Medical Courier

Sales Manager

Team Player

Truck Driver

CRM

Accomplishments

Made The Top Gun club of salesman in the auto industry .

Made the Governors award in mortgages .

As General Manager made number one in the zone in North Carolina .

Became CNA and HABITATION SPECIALIST

Affiliations

  • Freemason

Timeline

Truck Driver

Calark
07.2021 - Current

Courier Contractor

Davis Delivery
08.2017 - 07.2021

General Manager, Sales Manager. F&I Manager

Great Times Auto Sales
03.2013 - 04.2016

AFL Provider , HABITATION SPECIALIST

Easter Seals UPC
01.2013 - 04.2016

CUSTOMER RELATIONSHIP MANAGER II, Loan Officer

Bank Of America
02.2011 - 01.2013

Associate of Arts - Business Administration

Johnson C Smith University

Harley Rider, enjoy doing charity work, /G\

I enjoy riding motorcycles with people , I enjoy feeding the homeless and helping the elderly . Enjoy my fraternity of brothers

Harley Rider, enjoy doing charity work, /G\

I enjoy riding motorcycles with people , I enjoy feeding the homeless and helping the elderly . Enjoy my fraternity of brothers

Tedzekca Robinson