Teena Humphrey
Rotonda West,FL
Summary
Dynamic Mortgage Loan Officer with a proven track record at Peach State Bank & Trust, excelling in client retention and relationship selling. Expert in loan origination and financial analysis, consistently delivering timely service and achieving high customer satisfaction. Skilled in navigating residential mortgage lending regulations to facilitate seamless transactions.
Knowledgeable Lender with a solid background in mortgage loan origination and client consultation. Expertise in guiding clients through the mortgage process, ensuring compliance with lending regulations, and closing loans efficiently. Demonstrated proficiency in financial analysis and customer relationship management.
Overview
18
18
years of professional experience
Work History
Mortgage Loan Officer
Peach State Bank & Trust
01.2006 - 03.2011
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
Mortgage Loan Processor
Express Mortgage/Law Office of Mike Weaver
02.1993 - 01.2006
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Prepared file for final clear-to-close by branch management.
Education
Capstone Institute Morgage Education
Atlanta, GA05-1990
Business
Lanier Technical College
Oakwood, GA05-1986
Skills
- Goal oriented
- Relationship selling
- Loan origination
- Residential mortgage lending regulations
- Refinancing options
- Document review
- Financial analysis
- Sales development
- Client account management
Timeline
Mortgage Loan Officer
Peach State Bank & Trust
01.2006 - 03.2011
Mortgage Loan Processor
Express Mortgage/Law Office of Mike Weaver
02.1993 - 01.2006
Capstone Institute Morgage Education
Business
Lanier Technical College
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