Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Teena Stroop

Joliet,IL

Summary

Dynamic professional with a proven track record at Amazon, adept in enhancing inventory accuracy and fostering a culture of continuous improvement. Excelled in training and problem-solving, demonstrating exceptional teamwork and multitasking abilities. Cultivated strong relationships across roles, significantly contributing to operational excellence and team development.

Overview

12
12
years of professional experience

Work History

ICQA Problem Solve/Learning Ambassador

Amazon
10.2022 - Current
  • Monitored inventory accuracy and movement using manual or computerized inventory systems.
  • Enhanced inventory accuracy by conducting regular audits and implementing corrective actions.
  • Trained new team members on ICQA procedures, ensuring consistent quality standards across the team.
  • Championed continuous improvement efforts within the department, creating a culture of proactive problemsolving.
  • Served as an escalation point for complex or high-priority issues, ensuring timely resolution and minimal impact on operations.
  • Performed data entry and completed proper paperwork.
  • Maintained clean, organized and professional work environment.

Caregiver

Friends Over Fifty
06.2019 - 08.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Server Shift Leader

Logans Roadhouse Grill
07.2012 - 08.2018
  • Cultivated warm relationships with regular customers.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
  • Educated staff on proper food handling techniques, contributing to consistently high health inspection scores.

Education

Social Work -

MTSU
Murfreesboro, TN

Social Work -

UTMartin
Martin, TN

Diploma -

Smyrna High
Smyrna, TN
06.1994

Skills

  • Collaborative learning
  • Training facilitation
  • Group and individual instruction
  • Quality assessment
  • Relationship builder
  • Teamwork
  • Problem-solving abilities
  • Time management abilities

Timeline

ICQA Problem Solve/Learning Ambassador

Amazon
10.2022 - Current

Caregiver

Friends Over Fifty
06.2019 - 08.2022

Server Shift Leader

Logans Roadhouse Grill
07.2012 - 08.2018

Social Work -

MTSU

Social Work -

UTMartin

Diploma -

Smyrna High

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Teena Stroop