Teena Yang
Savage,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements.
Overview
12
12
years of professional experience
Work History
Media Support Specialist
Prairie Seeds Academy
08.2011 - 06.2023
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Provided feedback to product development and engineering teams on customer needs and issues for enhancements.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Created user accounts and assigned permissions.
- Installed and configured operating systems and applications.
- Generated reports to track performance and analyze trends.
- Co-Chairman for Book Fair events and sales.
- Managed and organized library.
Education
Some Credits - Liberal Arts And General Studies
North Hennepin Community College
Minneapolis, MN08.2010
High School Diploma -
Burnsville Senior High School
Burnsville, MN06.2005
Skills
- Trend Analysis
- Cost-Benefit Analysis
- Activity Planning
- Helpdesk Operations
- Project Coordination
- Team Collaboration
- Customer Communication and Empathy
Timeline
Media Support Specialist
Prairie Seeds Academy
08.2011 - 06.2023
Some Credits - Liberal Arts And General Studies
North Hennepin Community College
High School Diploma -
Burnsville Senior High School
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