Tefairela Cook
Cleveland,TX
Summary
Qualified TEXAS HOME HEALTH with 10 years in fast-paced customer
service and call center environments. Personable and professional under pressure. Motivated customer service specialist with over 2 years retail experience in a fast-paced, team-based environment. FAMILY DOLLAR driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Excellent communicator with 15 years in a demanding call center environment as a Customer Service Representative. Motivated FAMILY with solid experience managing all levels of large scale projects, including budgeting and administration. Meticulous TEXAS HOME HEALTH, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal. Experienced FAMILY DOLLAR professional with strong leadership and relationship-building skills. FAMILY DOLLAR with expertise in delivering support services and resolving customer complaints. Trained in [Software Program] .
service and call center environments. Personable and professional under pressure. Motivated customer service specialist with over 2 years retail experience in a fast-paced, team-based environment. FAMILY DOLLAR driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Excellent communicator with 15 years in a demanding call center environment as a Customer Service Representative. Motivated FAMILY with solid experience managing all levels of large scale projects, including budgeting and administration. Meticulous TEXAS HOME HEALTH, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal. Experienced FAMILY DOLLAR professional with strong leadership and relationship-building skills. FAMILY DOLLAR with expertise in delivering support services and resolving customer complaints. Trained in [Software Program] .
Overview
17
17
years of professional experience
Work History
PROVIDER
Texas Home Health
Cleveland, TX
06.2008 - Current
Cashier Stocker
Family Dollar
Cleveland, TX
02.2015 - 04.2017
- Moved new inventory to sales floor and arranged on shelves or other displays in an attractive manner.
- Received customer payments.
- Greeted customers promptly.
- Assisted customers in selecting items based on needs.
- Assisted on sales floor as needed to maintain service standards.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Stocked and replenished merchandise according to store merchandising layouts.
- Welcomed customers into the store and helped them locate items.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Education
High School Diploma - undefined
Cleveland High School
Cleveland, TX2005
Skills
- Trusted key holder
- Creative problem solver
- Strong client relations
- Team leadership
- Client assessment and analysis
Additional Information
CLEAN
COOK
TRANSPORT
PAY BILLS
FRIENDSHIP
COOK
TRANSPORT
PAY BILLS
FRIENDSHIP
Timeline
Cashier Stocker
Family Dollar
02.2015 - 04.2017
PROVIDER
Texas Home Health
06.2008 - Current
High School Diploma - undefined
Cleveland High School
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