Tehmine Mirzoyan
Sacramento,CA
Summary
Center Supervisor known for high productivity and efficiency in task completion. Specialize in team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive workplace environment.
Overview
8
8
years of professional experience
Work History
Center Supervisor
Biolife Plasma Services
Sacramento, CA
12.2024 - Current
- Supervised daily operations to ensure smooth center functionality.
- Trained staff on customer service standards and operational procedures.
- Managed scheduling and staffing to meet center needs effectively.
- Coordinated inventory management and supply ordering processes.
- Implemented training programs to enhance team skills and performance.
- Addressed donor inquiries and resolved issues promptly and professionally.
- Monitored compliance with safety regulations and company policies regularly.
- Collaborated with management to improve operational efficiency and service quality.
- Conducted daily meetings with staff to review performance goals and objectives.
- Implemented strategies to increase donation volume
- Evaluated employee performance through one-on-one meetings and annual reviews.
- Provided feedback to team members regarding job performance improvement opportunities.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Delegated work to staff, setting priorities and goals.
Quality Lead Technician Phlebotomist
Biolife Plasma Services
Sacramento, CA
11.2022 - 12.2024
- Worked collaboratively with members of operations department to improve processes and optimize productivity.
- Assessed employee performance through observation of job duties in the field and provided feedback for improvement.
- Analyzed legal documents for completeness, accuracy and adherence to established policies and procedures.
- Verified that all required signatures were present on each document before submission.
- Analyzed data from production processes and equipment to identify trends or anomalies that could affect product quality.
- Maintained compliance with SOP, cGMP, and regulatory guidelines
- Screened prospective donors by obtaining medical histories and measuring vital signs.
- Venipuncture Troubleshooting
- Lab sample and plasma shipment
- Plasma Boxing for shipment
- Freezer maintenance
- Monitored workflow processes and identified areas of improvement.
- Processed plasma units by collecting samples and storing
Professional Dog Bather
Wag Hotels
West Sacramento, CA
07.2018 - 04.2022
- Thorough Bathing and Drying
- Light Trimming, Overall Clean up
- Face Feet Sanitary trim
- Nail Trims, paw trim
- Teeth Brushing
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Proper use of equipment and tools
- Bathed approximately 20 animals per 8-hour shift.
- Consulted with owners and made recommendations on individual grooming needs of pets.
Pet Boarding Attendant
Wag Hotels
West Sacramento, CA
07.2018 - 04.2022
- Fed animals
- Administered Medications
- Supervised animal play groups
- Performed health checks on animals
- Assessed animal behavior
Professional Dog Bather
Sydnee's Pet Grooming
West Sacramento, CA
02.2021 - 08.2021
- Proper bathing and drying
- Nail Trims
- Sanitary, paw pad trim
- Ear Cleaning, Hair plucking
- Anal Gland Expression
- Consulted with owners and made recommendations on individual grooming needs of pets.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Photographer
Prestige
05.2019 - 10.2019
- Portraits
- Managed and accounted for photography equipment
- Set up lighting equipment strategically to obtain the highest quality images
- Drove Cargo Van to destinations transporting equipment
Education
Basic Life Support -
American Heart Association
03-2025
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
Sacramento, CA04.2022
High School Diploma -
Horizon Charter Schools
05.2017
Skills
- Supervision & Leadership
- Venipuncture
- Capillary Puncture
- Data entry
- Animal grooming and bathing
- Staff training
- Inventory management
- Performance evaluation
- Quality assurance
- Effective communication
- Time management
- Conflict resolution
- Workplace safety
- Task delegation
- Team management
Timeline
Center Supervisor
Biolife Plasma Services
12.2024 - Current
Quality Lead Technician Phlebotomist
Biolife Plasma Services
11.2022 - 12.2024
Professional Dog Bather
Sydnee's Pet Grooming
02.2021 - 08.2021
Photographer
Prestige
05.2019 - 10.2019
Professional Dog Bather
Wag Hotels
07.2018 - 04.2022
Pet Boarding Attendant
Wag Hotels
07.2018 - 04.2022
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
High School Diploma -
Horizon Charter Schools
Basic Life Support -
American Heart Association