Tehseen Malik
NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Home Aide
Responsible Care Staffing
06.2023 - 07.2024
- Administering medications to elders
- Reduced hospital readmission rates by closely monitoring clients'' health conditions and promptly reporting any concerns to healthcare providers.
- Directed the patient to their appointments.
- Improved client satisfaction by providing personalized home care services tailored to individual needs.
- Ensured a safe and clean environment for clients by performing light housekeeping tasks and proper sanitation practices.
Office Coordinator
Happy Family Social Adult Daycare
05.2023 - 06.2024
- Assisted elders in mobility
- Responsible for elders during their time in Social Adult Daycare
- Provided elders with activities to help them be social and promote psychosocial well-being
- Helped members with calling for their appointments and medicaid and insurance plans
- Made and Organized files
- Conducted interviews of members
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Facilitated smooth operations during events at the center, providing catering services for parties or other gatherings as needed.
Home Aide
Marks Home Care
07.2018 - 05.2023
- Ensured client safety during emergency situations by providing immediate assistance and adhering to established protocols.
- Ensured that medications were given on time daily.
- Promoted client health by preparing nutritious meals according to dietary restrictions and preferences.
- Built strong relationships with clients and their families by establishing trust through consistent communication and genuine empathy.
- Contributed to a positive atmosphere for clients by creating engaging activities focused on cognitive stimulation, physical exercise, or relaxation techniques.
Babysitter
Childcare Provider
08.2021 - 08.2022
- Supervised and monitored infants and toddlers
- Helped toddlers get to school
- Educated children and assisting with their homework.
Student Volunteer
Moroccan American Council
06.2021 - 07.2021
- Tutored English to immigrant families and children ages 8-12
- Council Young teens into adapting to new schools
- Empowered women as they transitioned to life in America.
- Worked in team environment to maintain high levels of productivity.
Education
Bachelors of Arts Psychology -
College of Staten Island CUNY
06.2022
Skills
- Time Management
- Problem-solving
- Emotional Support
- Customer service
- Bilingual: English, Urdu, Hindi, Punjabi
- Proficient in Microsoft tools/office
- Public speaking
- Organizational skills
- Communication abilities
DOE - Assistant Teaching Skills Test
Passed the ATAS095
Languages
Hindi
Full Professional
Urdu
Full Professional
Punjabi
Elementary
Timeline
Home Aide
Responsible Care Staffing
06.2023 - 07.2024
Office Coordinator
Happy Family Social Adult Daycare
05.2023 - 06.2024
Babysitter
Childcare Provider
08.2021 - 08.2022
Student Volunteer
Moroccan American Council
06.2021 - 07.2021
Home Aide
Marks Home Care
07.2018 - 05.2023
Bachelors of Arts Psychology -
College of Staten Island CUNY