Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Assessments
Timeline
Generic

Zhanna Neal

New York,NY

Summary

Detail-oriented and adaptable Medical Billing and Coding student with strong interpersonal and customer service experience. Adept at multitasking and prioritizing tasks in fast-paced environments. Possess excellent communication skills, able to stay calm under pressure while delivering high-quality work. Seeking an entry-level position to apply my organizational skills, technical knowledge, and passion for healthcare administration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Home Aide

Quality Health Care, Inc.
Brooklyn, US
10.2021 - Current
  • Provided personal care services such as bathing, dressing, grooming and toileting.
  • Assisted patients with mobility issues by providing transfers to wheelchair or bed.
  • Monitored vital signs, including temperature, pulse and respiration rate.
  • Observed changes in patient's condition and reported them to the supervisor immediately.
  • Prepared meals according to dietary restrictions and preferences of each client.
  • Performed light housekeeping tasks such as laundry, dishes, vacuuming and dusting.
  • Assisted with activities of daily living such as shopping for groceries and running errands.
  • Provided companionship by engaging in conversation and playing games with clients.

Front Desk Clerk/Receptionist

Be Well Primary Health Care
Brooklyn, US
04.2018 - 09.2020
  • File reports in medical records as per established guidelines
  • Assembles medical record folders in proper order
  • Delivers charts to assigned areas of facility
  • Initiates the medical records by helping to prepare charts prior to patient's arriving
  • Take initiative to perform any task that will assist co-workers in maintaining patient follow and office operations
  • Maintain strict confidentiality of all information within the facility
  • Track any removed materials, ensure that borrowed material are returned

Education

Certified Billing And Coding Specialist (CBCS) - Billing And Coding

Borough of Manhattan Community College
New York, NY
05-2025

High School Diploma -

Thomas Jefferson High School
Brooklyn, NY
06.2011

Skills

  • CPT coding
  • HIPAA compliance
  • Anatomy and physiology
  • Medical billing procedures
  • Medical terminology
  • Insurance coding (ICD-10 and CPT)
  • Problem-solving
  • Social skills development
  • Adaptability and flexibility
  • Time management

Certification

Security Guard, 12/01/19, Present, 8hr Pre-Assignment Training Course, 16hr On The Job Training Course, Star Security Group Corp

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

Customer service, Proficient, 01/01/22, Identifying and resolving common customer issues.

Timeline

Home Aide

Quality Health Care, Inc.
10.2021 - Current

Front Desk Clerk/Receptionist

Be Well Primary Health Care
04.2018 - 09.2020

Certified Billing And Coding Specialist (CBCS) - Billing And Coding

Borough of Manhattan Community College

High School Diploma -

Thomas Jefferson High School

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Zhanna Neal