Tehya Fernandez
Oakland,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Housing Navigator
PRC Baker Places
11.2023 - Current
- Educated clients about available resources within the community related to housing, employment, health care, legal aid.
- Conducted intake assessments with new clients to determine eligibility for services and develop appropriate action plans.
- Collaborated with other professionals such as social workers, case managers, medical staff. to coordinate care for clients.
Gym Monitor
YMCA of Presidio
San Francisco
10.2023 - 03.2025
- Monitored gym activities to ensure member safety and compliance with rules.
- Organized and maintained cleanliness of gym facilities and equipment.
- Enforced game rules to maintain fair play and sportsmanship.
Care Attendant
Bayview Hunters Point Foundation
San Francisco, USA
02.2022 - 07.2023
- Guided clients through transition to independent living within community.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Maintained clean and well-organized environment for client happiness and safety.
Game Technician
Dave & Buster's
Fairfield, USA
06.2021 - 01.2022
- Handled customer requests and complaints quickly to improve overall service.
- Maintained electronic and mechanical equipment, reducing errors and increasing game functionality.
- Performed daily upkeep and cleaning of game room components.
Mobile Phone Technician
Phone Repair Bar
Fairfield, USA
06.2021 - 01.2022
- Removed damaged components, assessed faults and repaired or replaced with new parts.
- Used soldering skills to break connections and reconnect components.
- Checked cell phones for signs of fraud and compatibility with refurbishment.
Recreation Specialist
City of Suisun City
Suisun, USA
09.2019 - 01.2021
- Maintained participant safety through careful monitoring and supervision.
- Promoted culture focused on safe participation in recreational activities.
- Administered finances, documentation and permissions for activities.
Crew Member
Jumpity Bumpity
Fairfield, USA
02.2019 - 02.2020
- Interacted pleasantly with guests to deliver quality customer service.
- Organized and restocked supplies to support operations and team productivity.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Retail Sales Associate
Zumiez
Fairfield, USA
08.2019 - 01.2020
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
Tutor
2BSuccessful Youth
Fairfield, USA
10.2017 - 03.2019
- Helped students review and understand previous lessons to make connection with new lesson.
- Assisted students in finding useful study methods to enhance academic performance.
- Met with students to clarify and review concepts taught in class and solve specific problems.
Education
Medical Assistant Certification -
San Francisco State University
San Francisco, CA07.2022
High School Diploma -
Fairfield High School
Fairfield, CA06.2020
Skills
- Incident Reporting
- Verbal and Written Communication
- Problem-Solving
- Case management
- Interpersonal Communication
- Resource Coordination
Timeline
Housing Navigator
PRC Baker Places
11.2023 - Current
Gym Monitor
YMCA of Presidio
10.2023 - 03.2025
Care Attendant
Bayview Hunters Point Foundation
02.2022 - 07.2023
Game Technician
Dave & Buster's
06.2021 - 01.2022
Mobile Phone Technician
Phone Repair Bar
06.2021 - 01.2022
Recreation Specialist
City of Suisun City
09.2019 - 01.2021
Retail Sales Associate
Zumiez
08.2019 - 01.2020
Crew Member
Jumpity Bumpity
02.2019 - 02.2020
Tutor
2BSuccessful Youth
10.2017 - 03.2019
Medical Assistant Certification -
San Francisco State University
High School Diploma -
Fairfield High School