Whitney Parris-Martin
New Caney,TX
Summary
As an experienced Case Manager, I bring over five years of dedicated experience in supporting individuals facing diverse challenges. Specializing in working with children with disabilities, at-risk youth, and adults that suffer from mental illness, I am deeply committed to making a positive impact in people's lives. With a proven track record of maintaining high-quality case work and cultivating strong relationships with both colleagues and community partners, I thrive in collaborative environments where empathy, expertise, and dedication intersect.
Overview
7
7
years of professional experience
Work History
Housing Navigator
The Beacon of Downtown Houston
12.2022 - Current
- Develop and implement individual housing plan for each participant to determine appropriate permanent housing intervention and service needs
- Navigate clients through permanent housing placement process
- Ensure clients have necessary documents to secure housing (Valid Identification, Income verification, etc.)
- Work closely with prospective property owners/managers to promote permanent opportunities for homeless individuals and families.
- Maintain detailed case notes and updating data in databases such as HMIS (Homeless Management Information System) and trackers.
Housing Case Manager
Spring Branch Community Health Center
11.2021 - 11.2022
- Provided housing-related case management that include conducting assessments with individuals or families that are chronically homeless and determining their eligibility for housing
- Developed individualized permanent supportive housing service plans
- Assisted clients in seeking employment, disability benefits, and or/education
- Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Conducted regular home visits to evaluate living conditions and provide ongoing support as needed to maintain optimal outcomes for clients in permanent housing placements.
Clinical Case Manager
The Institute for Human Services
11.2020 - 10.2021
- Provided specialized case management services for clients diagnosed with mental illness and assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Completed psychosocial/behavioral health assessments and created treatment plans
- Partnered with physicians, social workers and case managers to develop and implement individualized care plans and documented patient interactions and interventions.
- Conducted regular follow-ups with clients to monitor progress, adjust treatment plans as needed, and provide ongoing support.
- Collaborated with insurance providers to secure coverage for necessary medical services.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Implemented enrollment to HMIS/VI-SPIDAT.
Juvenile Case Worker
Virgin Islands Department of Human Services
03.2019 - 09.2020
- Conducted intake interviews with incoming youth and their parent(s)/guardian to gather pertinent information needed for case management purposes.
- Conducted school and home visits during clients' probationary periods to monitor compliance and provide support.
- Assigned community service placements for clients
- Attended weekly court hearings and maintained detailed records of case progress.
- Prepared detailed and persuasive court reports for presentation to the judge to advocate on behalf of clients.
- Participated in regular case reviews with team members and supervisors, discussing potential barriers to success and strategies for overcoming them.
Rental Sales Associate
Avis Budget Group Inc.
08.2018 - 08.2020
- Effectively listened and identified customer needs to communicate and offer additional products and services to enhance the customer’s travel experience
- Guided customers through the rental process using empathy and problem-solving skills to provide a memorable experience
- Assisted customers with vehicle exchanges, returns, future reservations and any concerns they may have.
- Resolved customer disputes to maintain positive relationships and increase customer base.
Behavior Technician
Island Therapy Solutions
07.2018 - 03.2020
- Provided Behavioral Intervention services to children with autism spectrum disorders.
- Provided direct client care in one-on-one and/or group settings.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Supported families in understanding and managing challenging behaviors.
K-3 teacher
Leap and Learn Academy
01.2018 - 07.2018
- Developed creative lesson plans and activities to engage students while following the curriculum.
- Fostered a positive learning environment by establishing respectful relationships with students, staff, and parents.
- Managed classroom effectively with clear routines and procedures, creating a structured learning environment for students.
Education
Master of Science - Social Work
Prairie View A & M University
Prairie View, TX05.2027
Bachelor of Arts - Sociology
Virginia State University
Petersburg, VA12.2017
Skills
- Case & Time Management
- Social Work
- Microsoft Office Proficient
- Organization and Multitasking
- Documentation And Reporting
- Relationship Building
- Client Advocacy
- Treatment Planning
Timeline
Housing Navigator
The Beacon of Downtown Houston
12.2022 - Current
Housing Case Manager
Spring Branch Community Health Center
11.2021 - 11.2022
Clinical Case Manager
The Institute for Human Services
11.2020 - 10.2021
Juvenile Case Worker
Virgin Islands Department of Human Services
03.2019 - 09.2020
Rental Sales Associate
Avis Budget Group Inc.
08.2018 - 08.2020
Behavior Technician
Island Therapy Solutions
07.2018 - 03.2020
K-3 teacher
Leap and Learn Academy
01.2018 - 07.2018
Master of Science - Social Work
Prairie View A & M University
Bachelor of Arts - Sociology
Virginia State University
Similar Profiles
Tachina CungaTachina Cunga
IT Front Desk Assistant at University of Houston-DowntownIT Front Desk Assistant at University of Houston-Downtown
Bryan FrancoBryan Franco
Student at University Of Houston-downtownStudent at University Of Houston-downtown
Donald PurcellDonald Purcell
Manager at Houston Downtown AquariumManager at Houston Downtown Aquarium
Joe TiffinJoe Tiffin
Adult Education & Literacy Career and Transition Specialist at Region 6 Education Service CenterAdult Education & Literacy Career and Transition Specialist at Region 6 Education Service Center
Drew HollemanDrew Holleman
Survey Party Chief at SAM LLC/ Centerpoint EnergySurvey Party Chief at SAM LLC/ Centerpoint Energy