Tehya Hale
Norman
Summary
Dynamic customer service professional with a proven track record at Walmart, excelling in customer satisfaction and issue resolution. Recognized for delivering exceptional service and implementing strategies that enhanced customer experience. Skilled in administrative support and adept at managing communications, ensuring efficient operations while maintaining confidentiality.
Overview
4
4
years of professional experience
Work History
Customer Service
Walmart
Norman, OK
05.2022 - Current
- Provided attentive customer service, addressing guest concerns promptly and professionally.
- Delivered exceptional customer service, addressing concerns promptly and resolving issues efficiently.
- Implemented strategies to increase customer service satisfaction ratings.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
- Provided outstanding customer service on phone and in person.
Office Assistant
American Crating
Tulsa, OK
12.2023 - 01.2024
- Organized office supplies and maintained inventory levels to ensure efficient operations.
- Provided administrative support by managing schedules and coordinating meetings for team members.
- Managed incoming calls and correspondence, directing inquiries to appropriate departments promptly.
- Maintained filing systems, improving document retrieval efficiency for staff access.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
High School Diploma -
Coweta High School
Coweta OkCommunications
University of Oklahoma
Norman, OKSkills
- Delivers exceptional customer service
- Customer service advocacy
- Superb customer service
- Customer service and assistance
Timeline
Office Assistant
American Crating
12.2023 - 01.2024
Customer Service
Walmart
05.2022 - Current
High School Diploma -
Coweta High School
Communications
University of Oklahoma