Teijha Dixon
Indianapolis,IN
Summary
Proven track record of enhancing customer satisfaction and efficiency, notably at Amazon, through exceptional customer service and meticulous attention to detail. Excelled in fast-paced environments, leveraging strong teamwork and collaboration skills alongside adept multitasking abilities. Demonstrated expertise in staff training and data entry, significantly contributing to operational success and positive work culture.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Amazon
05.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Package Handler
Fed Ex Ground
07.2020 - 11.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
Customer Service Assistant Manager
GetFit Athletic Club
06.2020 - 11.2021
- Maintained clean and organized work environment to maintain customer safety.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Dental Assistant Extern
21st Century Dental
01.2020 - 03.2020
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Reduced risks of infection by consistently maintaining a clean and sterile work environment.
- Took bitewing, periapical, and occlusal, X-rays and prepared for dentist to review
- Supported dentist chair-side with procedures including routine cleanings and fillings
Education
High School Diploma -
Warren Central High School
Indianapolis, IN06.2020
Skills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Strong Working Relationships
- Multitasking
- Staff Training
- Payment Processing
- Data Entry
- Honest and Dependable
Timeline
Delivery Driver
Amazon
05.2023 - Current
Package Handler
Fed Ex Ground
07.2020 - 11.2023
Customer Service Assistant Manager
GetFit Athletic Club
06.2020 - 11.2021
Dental Assistant Extern
21st Century Dental
01.2020 - 03.2020
High School Diploma -
Warren Central High School