Teila Whitcher
Camano,WA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
4027
4027
years of post-secondary education
Work History
Stay At Home Parent
home
Camano, Washington
08.2021 - Current
- Coordinated daily schedules, appointments, and activities for a household of three, ensuring smooth operations.
- Managed budgeting, expense tracking, and vendor relationships, maintaining cost efficiency.
- Oversaw educational support, including homework assistance, and extracurricular planning.
- Developed strong problem-solving skills by addressing unexpected challenges quickly and effectively.
- Prepared nutritious meals daily for a family of three, accommodating dietary needs and preferences.
- Maintained a clean, organized, and safe home environment through regular deep cleaning and upkeep.
Barista
Starbucks
Mukilteo, Washington
05.2021 - 08.2021
- Crafted high-quality espresso beverages according to customer preferences.
- Maintained cleanliness and organization of the coffee bar and seating area.
- Provided exceptional customer service to enhance guest experiences.
- Operated espresso machines and grinders with precision and care.
- Assisted in training new baristas on beverage preparation techniques.
- Handled cash transactions accurately and efficiently at the register.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Administrative Assistant
Cascade Elevators
Arlington, Washington
09.2019 - 04.2021
- Managed daily office operations and ensured workflow efficiency.
- Coordinated communication between departments and external partners.
- Maintained accurate records and organized files for easy access.
- Scheduled appointments and meetings for executives and staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Answered questions from customers regarding products and services offered by the company.
Barista
GoGo Espresso
Marysville, Washington
12.2018 - 09.2019
- Crafted high-quality espresso beverages following established recipes.
- Maintained cleanliness and organization of the coffee station and workspace.
- Managed inventory levels and restocked supplies as needed throughout shifts.
- Provided excellent customer service, taking orders and addressing inquiries promptly.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Collaborated with team members to create a welcoming atmosphere for customers.
- Handled cash transactions accurately while maintaining a balanced register at end of shift.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Followed health, safety and sanitation guidelines to pass state inspections.
Lead Barista
LGC Hospitality Boeing
Everett, Washington
08.2018 - 12.2018
- Oversaw daily barista operations and managed team workflow.
- Trained new staff on coffee preparation and customer service standards.
- Ensured equipment maintenance and cleanliness to meet health regulations.
- Provided exceptional customer service during high-volume periods.
- Collaborated with management to optimize inventory and supply orders.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Assisted in the development of marketing campaigns designed to increase customer loyalty and boost revenue.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
Office Manager
Northwest Logging
Remote, WA
04.2016 - 04.2018
- Implemented filing systems, organizing documents for easy access and retrieval.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Provided administrative support to management team including preparing reports and presentations.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
Barista
Brew 532
Stanwood, Washington
04.2014 - 09.2015
- Crafted high-quality espresso beverages following established recipes.
- Maintained cleanliness and organization of the coffee station and workspace.
- Managed inventory levels and restocked supplies as needed throughout shifts.
- Provided excellent customer service, taking orders and addressing inquiries promptly.
- Collaborated with team members to create a welcoming atmosphere for customers.
- Handled cash transactions accurately while maintaining a balanced register at end of shift.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
High School Diploma -
South Kitsap High School
Port Orchard, WATourism And Hospitality
West Sound Technical Skills Center
Bremerton, WASkills
- Schedule management
- Budget tracking
- Customer service
- Data entry
- Problem solving
- Team collaboration
- Communication skills
- Dependable and responsible
- Problem resolution
Volunteer
03/2024- Present
Water Quality Management for Driftwood Heights Association on Camano Island, WA
Duties include-
- Perform scheduled chlorine and water quality testing for the community well in accordance with local and state regulations.
- Maintain detailed records of testing and ensure timely submission of reports to the appropriate regulatory agencies.
- Act as a communication liaison between residents and the HOA Board.
- Receive and log resident concerns, questions, and feedback; promptly forward them to the relevant board member.
- Provide general support to the board, including assisting with community notices, scheduling, and follow-ups as needed.
- Attend all monthly board meetings and membership meetings to provide updates on water compliance or resident communications.
Timeline
Stay At Home Parent
home
08.2021 - Current
Barista
Starbucks
05.2021 - 08.2021
Administrative Assistant
Cascade Elevators
09.2019 - 04.2021
Barista
GoGo Espresso
12.2018 - 09.2019
Lead Barista
LGC Hospitality Boeing
08.2018 - 12.2018
Office Manager
Northwest Logging
04.2016 - 04.2018
Barista
Brew 532
04.2014 - 09.2015
High School Diploma -
South Kitsap High School
Tourism And Hospitality
West Sound Technical Skills Center