Summary
Overview
Work History
Education
Skills
Timeline
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Teirney Gurka

Spring,TX

Summary

Reliable Bartender with background in both high-volume and intimate bar settings. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.

Overview

23
23
years of professional experience

Work History

Bartender

Crab Daddy's
Spring, TX
01.2020 - 03.2024
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.

Caregiver

Home Instead
The Woodlands, TX
03.2016 - 02.2020
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Customer Service Manager

Walmart
The Woodlands, TX
08.2001 - 02.2019
  • Provided exceptional customer service to ensure customer satisfaction.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
  • Evaluated overall effectiveness of existing customer service policies and procedures and recommended changes as necessary.
  • Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.

Education

High School Diploma -

Aldine High School
Houston, TX
05-1979

Skills

  • Health codes compliance
  • Payment Processing
  • Food Preparation
  • Beverage Preparation
  • Menu Memorization
  • Suggestive Selling

Timeline

Bartender

Crab Daddy's
01.2020 - 03.2024

Caregiver

Home Instead
03.2016 - 02.2020

Customer Service Manager

Walmart
08.2001 - 02.2019

High School Diploma -

Aldine High School

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Teirney Gurka