Teisha Blackmon
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality and food service industry, notably at Wendy's. Excelled in roles requiring exceptional customer service, teamwork, and problem-solving abilities. Proven track record in enhancing customer satisfaction and streamlining operations. Skilled in cash handling and fostering a collaborative work environment.
Overview
27
27
years of professional experience
Work History
MISSSISSIPPI ADJUTANT GENERAL'S OFFICE
AGO CAFE
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Catering Assistant
MORRISON
10.2017 - 03.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
Shift Leader
Little Caesars Pizza
03.2020 - 03.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Manager
Wendy's
10.1997 - 10.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
PEARL HIGH SCHOOL
Pearl, MS05-1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- CASHHANDING
Timeline
MISSSISSIPPI ADJUTANT GENERAL'S OFFICE
AGO CAFE
03.2023 - Current
Shift Leader
Little Caesars Pizza
03.2020 - 03.2022
Catering Assistant
MORRISON
10.2017 - 03.2023
Manager
Wendy's
10.1997 - 10.2017
High School Diploma -
PEARL HIGH SCHOOL
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