Teisha Lowe
Detroit,MI
Summary
Committed and hardworking customer service representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Front End Associate/money Services Associate
Walmart
Livonia, MI
2020 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained product displays and ensured merchandise was stocked efficiently on sales floor.
- Processed transactions accurately at point of sale while managing cash register operations.
- Collaborated with team members to optimize store layout and improve customer flow.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
- Collaborated with cross-functional teams to develop strategies for optimizing store layout and product placement.
Customer Service Representative, Sales Associate
Target
Southfield, MI
2001 - 2014
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Maintained accurate records of customer interactions using CRM software for improved service delivery.
- Trained new team members on company policies, procedures, and customer service best practices.
- Collaborated with cross-functional teams to enhance customer experience and streamline processes.
- Developed training materials focused on improving response times and service quality for staff development.
- Led initiatives to optimize workflow efficiency, resulting in increased team productivity and performance outcomes.
Education
Caregiver Certificate -
Homecare
Dearborn, MIHigh School Diploma -
Murray Wright
Detroit, MI06.2003
Skills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
Certification
- Help at Home
- THIS CERTIFICATE IS PRESENTED TO
- Lowe Teisha
- In recognition of your completion of the Learning Path
- Michigan Onboarding Learning Plan (2023-Current)
- 3/29/2024
- DATE
- SIGNATURE
Timeline
Front End Associate/money Services Associate
Walmart
2020 - Current
Customer Service Representative, Sales Associate
Target
2001 - 2014
Caregiver Certificate -
Homecare
High School Diploma -
Murray Wright