Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Tobias Twynholme

Tobias Twynholme

Citrus Heights,CA

Summary

Adaptable, customer-focused worker with 5+ years of experience across retail, food service, and customer-facing roles. Recognized for reliability, quick learning, and strong interpersonal skills. Known for creative flair and non-licensed expertise in multi-stage hair color design. Seeking a role where I can contribute to a team with minimal ramp-up time and deliver great results under pressure.

Overview

8
8
years of professional experience

Work History

Front End Checkout | Fresh CAP | Service Desk | Money Services

Walmart
08.2018 - 02.2025
  • Maintained accurate checkout operations and handled Money Services, self-checkout systems, and high-value assets as a trusted keyholder
  • Opened store, managed till drops and cash pulls, and coordinated fresh inventory stocking and team schedules for smooth operations
  • Trained new hires on POS systems, store policies, and customer service standards; provided guidance and support in a team setting
  • De-escalated Service Desk complaints and returns, earning a Customer Service Champion award for professionalism and adaptability
  • Proven quick learner and critical thinker; dependable, self-motivated, and effective in fast-paced environments with excellent communication skills

Utility

Yard House
06.2017 - 08.2018
  • Maintained clean, safe dining and kitchen areas through sweeping, mopping, surface wiping, and efficient trash removal
  • Cleaned and sanitized dishes, utensils, and kept supplies stocked to handle peak service demand
  • Rolled silverware with speed and accuracy, achieving 1 roll every 8 seconds
  • Managed time well to complete tasks within tight deadlines in fast-paced shifts
  • Provided reliable support to team members, working flexible night, weekend, and holiday hours
  • Strengthened communication and teamwork skills by staying respectful, friendly, and ready to help wherever needed

Cashier/Kitchen

Vitality Bowls
09.2016 - 03.2017
  • Processed transactions accurately using POS systems and operated cash registers for cash, check, and card payments
  • Collaborated with team members to streamline checkout, reduce wait times, and restock inventory as needed
  • Used upselling techniques to boost sales and enhance the customer experience; welcomed customers and assisted with needs
  • Prepared food by chopping, slicing, and measuring ingredients; operated kitchen equipment safely and efficiently
  • Maintained clean, organized kitchen and workspaces, complying with health standards at all times

Education

No Degree - Applied Art & Design

Sierra College, Rocklin, CA

High School Diploma - General Education

Mesa Verde High School, Citrus Heights, CA
2013

Skills

  • Cash handling, checkout operations, service desk support, and customer conflict resolution
  • Food service, kitchen prep, inventory, cleaning, and health safety compliance
  • Tech-savvy: Microsoft Office, Adobe Suite, GIMP, Paint Tool SAI, Blender, Wacom & GAOMON tablets
  • Non-licensed multi-stage hair coloring, basic makeup skills, animal care, and socializing
  • Clean driving record since 2013; Good/Super Good Driver Discount eligible
  • Dependable, self-motivated, and calm under pressure
  • Strong teamwork, collaboration, and communication skills
  • Friendly, positive attitude with proven customer service focus

Awards

Walmart Customer Service Champion (2022) 

Principal’s Honor Award 

Youth Art Month Exhibition (2012)

Certification

CPR - 2025

Work Type

Full TimePart Time

Work Location

RemoteHybridOn-Site

Timeline

Front End Checkout | Fresh CAP | Service Desk | Money Services - Walmart
08.2018 - 02.2025
Utility - Yard House
06.2017 - 08.2018
Cashier/Kitchen - Vitality Bowls
09.2016 - 03.2017
Sierra College - No Degree, Applied Art & Design
Mesa Verde High School - High School Diploma, General Education

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