Summary
Overview
Work History
Education
Skills
Timeline
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Teiya Brewster

Whitewater

Summary

Dynamic professional ready to excell in fast-paced environments, excelling in customer service and guest engagement. Skilled in multitasking and problem-solving, I successfully enhanced service quality and fostered loyalty through strong relationships. My leadership experience as a Shift Supervisor at Starbucks further honed my ability to mentor teams and optimize operations.

Overview

3
3
years of professional experience

Work History

Server

Texas Roadhouse
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Participated in staff meetings to discuss menu changes and service enhancement, promoting continuous improvement
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Assistant Event Planner

Events at the Rowan
07.2024 - 09.2024
  • Developed detailed event timelines and schedules to streamline planning efforts.
  • Implemented feedback mechanisms to enhance future planning strategies and processes.
  • Provided excellent customer service throughout the entire planning process leading to repeat business from satisfied clients.
  • Implemented social media strategies to promote events leading to a noticeable increase in online engagement


Shift Supervisor

Starbucks
06.2022 - 06.2024
  • Supervised daily operations to ensure quality service and product consistency.
  • Mentored team members on beverage preparation techniques and customer engagement strategies.
  • Implemented inventory management practices to reduce waste and optimize stock levels.
  • Facilitated training sessions for new hires, enhancing onboarding experience and team integration.
  • Resolved customer complaints promptly, fostering a positive store atmosphere and loyalty.

Education

Bachelor of Science - Psychology

Ashworth College
Norcross, GA
06-2027

High School Diploma -

Tremper High School
Kenosha, WI
06-2023

Skills

  • Customer service
  • Guest engagement
  • Multi-tasking
  • Time management
  • Problem solving
  • Leadership
  • Event setup

Timeline

Assistant Event Planner

Events at the Rowan
07.2024 - 09.2024

Server

Texas Roadhouse
05.2024 - Current

Shift Supervisor

Starbucks
06.2022 - 06.2024

Bachelor of Science - Psychology

Ashworth College

High School Diploma -

Tremper High School

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