Teja Davis Brewer
St. Paul,MN
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
7
7
years of professional experience
Work History
Sleep Coach
Sleep Coaches LLC
Remote WFH
02.2024 - 08.2024
- Inbound/outbound calls from and to the patient concerning their CPAP machine, reorder supplies, and update their account, including name, address, insurance, and nasal or full-face mask.
- Verify that the patient is complying by using the CPAP machine for four hours each day.
- Make patient's notes and make sure the order is accurate. Verify patient supplies if currently used. Put the order in the database to send the order for approval.
Csa/Inventory Specialist/Shift Lead
Walgreens
Minneapolis, MN
02.2018 - 01.2024
- Supported pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns.
- Count the safe end of each shift to make sure it is accurate for the next day shift.
- Organized shelves and displays to maintain a neat and orderly store environment.
Cashier
IKEA
Bloomington, MN
01.2021 - 01.2022
- Operated cashier counters and ensured smooth and cost-effective checkout operations.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
Education
GED -
MyGED
Online classes09.2024
Skills
- Customer service
- Cash handling
- Cashier duties
- Inventory management
- Leadership abilities
- Customer service associate roles
- Welcoming customers cordially
- Order processing
- Order packaging
- Computer proficiency
- Microsoft software
- Point-of-sale systems
- Self-service checkout operations
Timeline
Sleep Coach
Sleep Coaches LLC
02.2024 - 08.2024
Cashier
IKEA
01.2021 - 01.2022
Csa/Inventory Specialist/Shift Lead
Walgreens
02.2018 - 01.2024
GED -
MyGED
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