Tejah Holloway
Capitol Heights,MD
Summary
Early-career service team member with experience in front desk, theatre, restaurant, and hotel settings. Skilled in cash register use, guest communication, cleaning, and restocking supplies. Known for being a fast learner, helping busy teams, resolving concerns quickly, and keeping operations running smoothly.
Overview
5
5
years of professional experience
Work History
Front Desk Service
Planet Fitness Inc.
District Heights, Maryland
08.2025 - 06.2026
- Welcomed members with a friendly demeanor, fostering a positive atmosphere.
- Resolved member concerns efficiently, ensuring satisfaction and loyalty.
- Ensured front area was clean and organized, promoting a professional image.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Cleaning and organizing gym equipment and locker rooms.
Team Member
AMC Theatres
Oxon Hill, Maryland
11.2024 - 06.2025
- Greeted moviegoers and provided friendly service throughout theatre visits.
- Prepared concessions items and served food and beverages at counters.
- Cleaned auditoriums, lobby areas, and restrooms during shift changes.
- Restocked snacks, drinks, and supplies for AMC concession operations.
- Checked tickets and directed guests to correct auditoriums.
- Assisted coworkers with rush periods and closing duties.
- Operated cash registers to process payments from customers.
Dishwasher
Marriot Hotel
Hyattsville, Maryland
08.2023 - 10.2023
- Washed dishes, glassware, and cookware in Marriott Hotel kitchen.
- Operated commercial dishwashing equipment and maintained proper temperature settings.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Supplied cooks with clean pots, pans, and serving items.
- Removed waste and kept kitchen areas clear and orderly.
- Followed food safety procedures during hotel kitchen operations.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
Service Team Member
Panda Express
District Heights, Maryland
08.2021 - 01.2022
- Greeted guests and took orders at Panda Express front counter.
- Executed regular cleaning tasks to uphold hygiene standards and create inviting atmosphere.
- Assembled fresh bowls and plates for dine-in and carryout guests.
- Operated cashier register and handled payment transactions accurately.
- Restocked sauces, utensils, and serving stations during busy meal periods.
- Created reports detailing daily transactions for review by management staff.
- Trained new team members on service processes to increase productivity.
Education
GED -
Maryland Department of Education
Baltimore, MD07-2022
Skills
- Guest services
- Cash handling
- Facility cleaning
- Inventory restocking
- Employee training
- Communication
- Problem solving
Timeline
Front Desk Service
Planet Fitness Inc.
08.2025 - 06.2026
Team Member
AMC Theatres
11.2024 - 06.2025
Dishwasher
Marriot Hotel
08.2023 - 10.2023
Service Team Member
Panda Express
08.2021 - 01.2022
GED -
Maryland Department of Education