Tejashwee Sunuwar
San Leandro,CA
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Professional and courteous customer service with high levels of integrity and accuracy. Dependable and punctual with outstanding mathematical aptitude. Experienced in cash handling, balancing drawers, loan processing.
Overview
5
5
years of professional experience
Work History
Bank Teller
First Bank
09.2023 - Current
- Completing account transactions
- Providing account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
- Selling cashier’s checks
Caregiver
Always There Senior Care
03.2023 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Sales Associate
Golden Gate Bikes And Rentals
05.2022 - 03.2023
- Responded to bike rental inquiries via email, phone and in person and advising potential customers on suitability and availability of bikes and routes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collected payment using store point of sale system.
- Followed up with customers to gather feedback and report it to manager.
Bank Teller
Hamro Samuha Multipurpose Co-operative Ltd.
04.2018 - 11.2021
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Counted and packaged currency and coins.
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Education
Accounting And Business Management
City College of Sanfrancisco
High School Diploma -
NCCS
10.2019
Skills
- Fraud Identification
- Detail oriented
- Quick learner
- Risk Taker
- Far- Sighted
- Excellent Communication Skills
- Trilingual (English, Nepali & Hindi)
- Transaction Error Identification
- Excellent Time Management Skills
- Exceptional Customer Service
Timeline
Bank Teller
First Bank
09.2023 - Current
Caregiver
Always There Senior Care
03.2023 - 08.2023
Sales Associate
Golden Gate Bikes And Rentals
05.2022 - 03.2023
Bank Teller
Hamro Samuha Multipurpose Co-operative Ltd.
04.2018 - 11.2021
Accounting And Business Management
City College of Sanfrancisco
High School Diploma -
NCCS
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