Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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TeJay Cashwell

Lynchburg,VA

Summary

Proven track record of enhancing customer satisfaction and streamlining inventory processes during my tenure at Walmart. Skilled in pallet jack handling and adept at fostering positive relationships, I excel in fast-paced environments, demonstrating unparalleled reliability and a keen eye for detail. Achieved significant improvements in stock organization and customer loyalty through innovative solutions and teamwork.

Overview

8
8
years of professional experience

Work History

Food/Consumables Team Leader Trainee

Walmart
03.2025 - Current
  • Coordinated with suppliers to resolve any issues related to product quality or delivery timelines promptly.
  • Completed detailed consumables inventories daily and ordered more stock.
  • Identified areas of improvement in supply chain operations, implementing changes for increased costeffectiveness.
  • Fostered a positive work culture within the Consumables Team by leading through example and recognizing individual achievements.
  • Maintained long-term relationships with national and local vendors.
  • Answered customer questions and fielded complaints.
  • Maintained accurate records of inventory transactions, enabling effective decision-making based on data trends.
  • Coached team members in effective strategies to help attain weekly and monthly sales goals.
  • Implemented safety protocols for handling consumables, ensuring employee well-being and compliance with regulations.
  • Demonstrated high levels of service to guests to impart importance of customer engagement and assistance to all team members.

Backroom Associate

Walmart
12.2020 - Current
  • Followed proper procedures for item receipt, storage and inventory control.
  • Maintained orderly stockroom for ease of retrieval.
  • Developed and maintained successful working relationships with colleagues.
  • Conducted periodic audits to verify inventory accuracy.
  • Utilized electric jacks and pallet jacks to safely transport materials and merchandise through warehouse.
  • Assisted with merchandise stocking and replenishment in backroom and on sales floor.
  • Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
  • Provided backup support to sales floor staff when necessary, offering a seamless shopping experience for customers.
  • Assisted in training new backroom associates on standard operating procedures, promoting a consistent level of quality and efficiency throughout the team.

Sales Associate

Walmart
09.2018 - 09.2019
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.

Warehouse Worker

Glad Factory
07.2017 - 08.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Consistently lifted materials weighing as much as Number pounds.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Education

High School Diploma -

Amherst County High School
05.2017

Skills

  • Customer service
  • Loading and unloading
  • Pallet jack handling
  • Stock replenishment
  • Stock organization
  • Motivated team player
  • Problem-solving abilities
  • Time management
  • Quick learner
  • Multitasking Abilities
  • Inventory counts
  • Order picking and processing
  • Work Planning and Prioritization
  • Dock operations
  • Palletizing
  • Attention to detail
  • Adaptability and flexibility
  • Dependable and reliable

Accomplishments

  • Supervised team of 15 staff members.
  • Received numerous commendations from supervisors for team building, mentoring and leadership skills.

Timeline

Food/Consumables Team Leader Trainee

Walmart
03.2025 - Current

Backroom Associate

Walmart
12.2020 - Current

Sales Associate

Walmart
09.2018 - 09.2019

Warehouse Worker

Glad Factory
07.2017 - 08.2018

High School Diploma -

Amherst County High School
TeJay Cashwell