Tejinder Kaur
Summary
Detail-oriented and compassionate healthcare professional with a strong background in patient care, clinical support, and customer service. State-verified Certified Nursing Assistant (CNA) with hands-on clinical training and certifications in EKG, Phlebotomy, and CPR. Brings excellent communication skills, accuracy, and professionalism gained through both healthcare and banking experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin’ Donuts
08.2024 - Current
- Provide excellent customer service in a fast-paced environment
- Handle cash and POS transactions accurately
- Maintain cleanliness and food safety standards
- Work efficiently as part of a team
Deputy Manager
HDFC Bank
India
01.2019 - 01.2022
- Managed customer accounts and daily banking operations
- Identified customer needs and recommended appropriate financial products
- Processed deposits, withdrawals, transfers, and loan payments
- Ensured compliance with banking policies and procedures
Assistant Manager
HDFC Bank
India
01.2013 - 01.2015
- Supported branch operations and sales targets
- Opened and managed new customer accounts
- Delivered consistent, high-quality customer service
Education
Master of Business Administration - undefined
01.2013
Skills
- Vital Signs Monitoring
- Vein Puncture (Phlebotomy)
- EKG Monitoring
- Patient Care & Safety
- Activities of Daily Living (ADLs)
- Infection Control
- Medical Documentation
- Patient Communication
- CPR & Emergency Response
Certification
- State-Verified Certified Nursing Assistant (CNA)
- Certified EKG Technician
- Certified Phlebotomy Technician
- CPR Certified
Clinical Training
- Little Neck Care Center – Nassau Blvd, Little Neck, NY 11362
- Completed hands-on clinical training in patient care and medical procedures
- Assisted residents with Activities of Daily Living (ADLs)
- Monitored and recorded vital signs accurately
- Assisted with patient mobility, hygiene, and comfort
- Maintained infection control and patient safety standards
- Provided compassionate care while maintaining patient dignity and privacy
Timeline
Crew Member
Dunkin’ Donuts
08.2024 - Current
Deputy Manager
HDFC Bank
01.2019 - 01.2022
Assistant Manager
HDFC Bank
01.2013 - 01.2015