Summary
Overview
Work History
Education
Skills
Timeline
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Tejiro Onovakpuri

Emeryville,California

Summary

  • Excellent computer proficiency with ease MS Word, MS Excel
  • Provided personalized service and exceptional expertise for customers
  • Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
  • Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Senpex, Ubereats, Spark
03.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Transportation Manager II

JB Hunt
03.2022 - 03.2023
  • Responsible for the direct management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment and providing best in class customer service
  • Ensure compliance with DOT regulations and responsible for all drivers compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads
  • With the job gave experience in 360 Carrier, Freight Manager, Google Voice.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • The company ran smoothly because the great relationship with the drivers

Manager Trainee

Enterprise Rent A Car
05.2021 - 01.2022
  • Checking customers in great cars
  • Understanding how a company operates Supporting managers with various tasks
  • You will also learn how to deliver superior customer service
  • Learn how to effectively communicate, influence and interact with all types of customers, vendors and co-workers
  • Learning proper sales techniques to problem solving and conflict management
  • To Also learning to market to local business partners and build solid, long-lasting relationships with key business decision-makers

Loyalty Specialist

Service Champions
12.2019 - 06.2020
  • Primarily responsible for providing excellent client service via inbound and outbound phone calls, email, online chat, and social media
  • The Client Experience Team will resolve a variety of customer inquiries such as booking appointments, updating financial information, and resolving client concerns using the appropriate channels.

Account Receivable Clerk /Scheduler

Cemex
11.2017 - 05.2019
  • Posts customer payments by recording cash, checks, and credit card transactions using SAP
  • Posts revenues by verifying and entering transactions form local deposits
  • Verifies the validity of account discrepancies by obtaining and investigating information from the sale
  • Keeping records of payments that were posted that is done on an everyday basis
  • I schedule drivers for vacation, RTO or FMLA.

HR Analyst

Kaiser Alameda
09.2016 - 04.2017
  • Provided feedback and updates for PeopleSoft desk level procedure documents to accurately reflect processing procedures
  • Responsible for data analysis, validation, cleansing, collection and reporting
  • Created reporting queries to audit inaccurate information and Logged production problems
  • Accountable for all day to day operations and strategic aspects of the retirement's plans, health and welfare benefits, wellness program
  • Gave information to the employees about FMLA and if they qualify.

Education

B.A. Degree - Organizational Leadership

Arizona State University
Tempe, AZ
12.2019

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Dependable and reliable
  • Time Management
  • Decision-Making
  • Managing Operations and Efficiency
  • Training and Development
  • Complex Problem-Solving
  • Team Leadership
  • Staff Management
  • Problem Resolution
  • Operations Management

Timeline

Delivery Driver

Senpex, Ubereats, Spark
03.2023 - Current

Transportation Manager II

JB Hunt
03.2022 - 03.2023

Manager Trainee

Enterprise Rent A Car
05.2021 - 01.2022

Loyalty Specialist

Service Champions
12.2019 - 06.2020

Account Receivable Clerk /Scheduler

Cemex
11.2017 - 05.2019

HR Analyst

Kaiser Alameda
09.2016 - 04.2017

B.A. Degree - Organizational Leadership

Arizona State University

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Tejiro Onovakpuri