TEJONA JACKSON
North Canton
Summary
Authorized to work in the US for any employer
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Coleman Professionals
10.2024 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Therapeutic Program Worker
Heartland Behavioral Health
05.2023 - 09.2024
- Recognized client stress indicators and offered guidance in developing appropriate self-care methods
- Developed and maintained therapeutic relationships with clients, family, and caregivers to provide appropriate support
- Promoted healthy behaviors through education on nutrition, physical activity and substance use prevention
Mental Health Technician
Sunrise Vista
07.2022 - 03.2023
- Provided crisis intervention when needed to de-escalate situations involving agitated or violent patients
- Encouraged positive behaviors among clients through role modeling appropriate behavior management techniques during interactions with them
- Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff
Direct Support Professional
DSP, ARISE HOME HEALTH
07.2019 - 06.2022
- Responded promptly and positively to client requests for assistance
- Developed positive relationships with clients through trust building activities and by providing emotional support
- Scheduled doctors' appointments for clients and provided transportation if needed
Education
Medical assistant -
Canton City Schools Adult Education
Canton, OH06.2022
High School -
Glenoak High School
Canton, OH05.2018
Skills
- Dementia Care
- Direct Support
- Infection Control Training
- Patient Care
- Vital Signs
- Phlebotomy
- Driver's license
- Maintaining Safety Standards
- Patient Intervention
- HIPAA Requirements
- CPR
Certification
CPR Certification Basic Life Support (BLS), Medical Assistant
Additional Information
I'm currently learning phlebotomy, Trained in stopping the bleed
Timeline
Mental Health Technician
Coleman Professionals
10.2024 - Current
Therapeutic Program Worker
Heartland Behavioral Health
05.2023 - 09.2024
Mental Health Technician
Sunrise Vista
07.2022 - 03.2023
Direct Support Professional
DSP, ARISE HOME HEALTH
07.2019 - 06.2022
Medical assistant -
Canton City Schools Adult Education
High School -
Glenoak High School
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