Teka Mumin
Paralegal Studies
Springfield,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
1
1
Language
Work History
Domestic Violence Advocate
Three Sisters About Our Women (CEO And Owner)
02.2022 - Current
- Improved survivor safety by developing personalized safety plans and providing resources for legal assistance.
- Enhanced client self-sufficiency through comprehensive case management services, including referrals to housing and employment opportunities.
- Increased awareness of domestic violence issues by conducting community outreach and educational presentations.
- Strengthened relationships with local law enforcement agencies, ensuring effective collaboration in responding to domestic violence incidents.
Warehouse Forklift Operator
Calapillar
05.2021 - 06.2023
- Increased warehouse efficiency by implementing a new forklift operating system and training staff.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
Customer Representative
Nationwide
03.2016 - 11.2020
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Streamlined communication channels for improved customer service response times and overall efficiency.
- Collaborated with team members to create a positive work environment, resulting in higher employee retention rates.
- Cultivated lasting relationships with clients by providing personalized solutions to their needs and concerns.
Sales Associate
CUTCO
01.2003 - 08.2015
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate of Arts - Paralegal Studies
South University
Savannah, GA06.2024
GED -
Job Crop Center Chicago, Illinois
Chicago, IL01.2001
Skills
- Safety Planning
- Training delivery
- Shelter arrangements
- Data Collection
Certification
Proposal Writing, Grant Seeking Essentials, Microsoft Word, PowerPoint, and Mental Health Awareness.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementHealthcare benefitsTeam Building / Company RetreatsPersonal development programsPaid time off401k matchPaid sick leaveWork from home optionTimeline
Domestic Violence Advocate
Three Sisters About Our Women (CEO And Owner)
02.2022 - Current
Warehouse Forklift Operator
Calapillar
05.2021 - 06.2023
Customer Representative
Nationwide
03.2016 - 11.2020
Sales Associate
CUTCO
01.2003 - 08.2015
Associate of Arts - Paralegal Studies
South University
GED -
Job Crop Center Chicago, Illinois
Proposal Writing, Grant Seeking Essentials, Microsoft Word, PowerPoint, and Mental Health Awareness.
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