Tekaila Hayes
Sandy Springs,GA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SECURITY OFFICER
G4S SECURE SOLUTIONS
01.2017 - 01.2023
- Conducted regular security patrols and monitored CCTV systems to maintain a safe and secure environment
- Controlled access to the premises by verifying credentials, issuing visitor passes, and maintaining access logs
- Responded to emergency situations, including medical incidents, fires, and security breaches, following established protocols
- Effectively resolved conflicts and disputes, ensuring a peaceful and safe atmosphere
- Prepared detailed incident reports, documented security breaches, accidents, and unusual incidents
- Assisted visitors, clients, and employees with information and support as needed
- Proficiently operated security equipment and technology to enhance security measures
- Collaborated with a team of security personnel and coordinated with law enforcement agencies when necessary
- Ensured strict adherence to security and safety regulations, consistently meeting compliance standards.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
MULTIPLE SITE SECURITY OFFICER
JOB 1 USA
02.2016 - 11.2016
- Successfully managed security operations at multiple sites, ensuring the protection of property and personnel
- Conducted regular patrols and monitored security equipment to maintain a secure environment at each location
- Implemented access control measures consistently across different sites, verifying credentials, issuing visitor passes, and maintaining access logs
- Responded to emergency situations, including medical incidents, fires, and security breaches, following established protocols at each site
- Demonstrated conflict resolution skills and professionalism in managing incidents and disputes across diverse locations
- Maintained thorough incident reporting, documenting security breaches, accidents, and unusual events
- Provided excellent customer service to visitors, clients, and employees, adapting to the unique needs of each location
- Proficiently operated various security equipment and technology to enhance security measures
- Collaborated with multiple security teams and coordinated with law enforcement agencies when necessary
- Ensured strict adherence to security and safety regulations, consistently meeting compliance standards across all sites.
SHIPPING SPECIALIST
IMS WAREHOUSE
09.2015 - 02.2016
- Accurately packaged and labeled products for shipment, ensuring that all orders met quality and safety standards
- Utilized shipping software to verify orders, generate labels, and maintain shipping records
- Worked closely with the warehouse team to prioritize and prepare shipments for on-time delivery
- Addressed and resolved any shipping issues and discrepancies promptly
- Contributed to maintaining a safe and organized warehouse environment
- Collaborated with colleagues to meet productivity and accuracy goals
- Operated shipping equipment and machinery as needed for packaging and labeling tasks.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Education
Associate of Arts -
Miami Dade College
Miami, FL11.2023
High School Diploma -
Miller Grove High School
Lithonia, GA01.2016
Skills
- Technical Skills
- Effective Communication
- Problem Solving
- Critical Thinking
- Conflict Resolution
- Emergency Response
- Access Control
- Adaptability
- Teamwork
- Customer Service
- Electronic Surveillance
- Stationary Surveillance
- Personnel Screening
- Document Management
Certification
- Security License
- OPAC Certification
- Microsoft Suite Certification
Timeline
SECURITY OFFICER
G4S SECURE SOLUTIONS
01.2017 - 01.2023
MULTIPLE SITE SECURITY OFFICER
JOB 1 USA
02.2016 - 11.2016
SHIPPING SPECIALIST
IMS WAREHOUSE
09.2015 - 02.2016
Associate of Arts -
Miami Dade College
High School Diploma -
Miller Grove High School