Tekla Kovash
ALPHARETTA,MI
Summary
Knowledgeable research pharmacy manager with extensive experience at Walgreens and CenExel Clinical Research. Proven track record in optimizing pharmacy operations and managing drugs and Investigational Products (IP), patient education, leading to reduced medication errors. Skilled in regulatory compliance with FDA and DEA and training pharmacy team, fostering high-performing teams to ensure exceptional service and safety in medication dispensing.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Research Pharmacy Manager
CenExel Clinical Research - ACMR
12.2018 - Current
- Educated study participants on how to take Investigation product (IP) and optimal methods of administration to achieve drug compliance.
- Collaborated with the directors of inpatient, outpatient, surgical, and regulatory, study start-up and rater managers to maintain daily operations.
- Ensured regulatory compliance by maintaining accurate documentation for FDA, DEA, and sponsor audits.
- Developed policies and procedures for effective pharmacy management.
- Monitored and managed pharmacy staff performance to maximize productivity and sponsor and CRO satisfaction.
- Led a high-performing team in the pharmacy to deliver exceptional outcomes following the study protocols and pharmacy manuals.
- Trained newly hired pharmacy team.
- Ordered and reviewed all pharmacy supplies needed for study protocols and kept check on inventory levels.
- Supported Principal investigators and research team by providing regular feedback regarding study participants' visits to prevent protocol deviations.
- Conducted thorough protocol and pharmacy manual reviews related to inclusion and exclusion criteria, prohibited medication, rescue medication, IP dispensation, preparation, and administration.
- Assisted Principal Investigators with DEA applications for Class -I controlled substance drugs and Researcher Pharmacy applications from GA Board of Pharmacy.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with CRAs and sponsors through effective communication.
- Reduced medication errors within the pharmacy by developing and implementing a double verification before IP dispensation and/or administration.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Conducted regular review of the pharmacy documentation and IP inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
Retail Pharmacy Manager
Walgreens
05.2012 - 12.2018
- Managed approximately 600 prescriptions from incoming calls and faxes per day from doctors and patients.
- Developed a strong team through effective recruitment, training, and performance management strategies.
- Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.
- Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.
- Managed pharmacy inventory for optimal product availability and reduced waste.
- Optimized workflow processes, resulting in increased efficiency and reduced wait times for customers.
Staff Pharmacist
Walgreens
08.2010 - 05.2012
- Managed approximately 400 prescriptions from incoming calls and faxes per day from doctors and patients.
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes and Mirixa.
Education
Doctor of Pharmacy - Pharmacy
School of Pharmacy, Mercer University
Atlanta2010
Bachelor of Science - Chemistry
Georgia State University
Atlanta, GA2006
Bachelor of Science - Pharmacy
Widya Mandala University
Surabaya, Indonesia1999
Skills
- Patient education and counseling
- Pharmacy operations management
- Drug and IP inventory management and medication dispensing
- Training and mentoring
- Regulatory compliance
- Drug security
- Critical thinking
- Records management
- HIPAA guidelines
- Certified in CPR/AED
- Aseptic techniques in IP sterile preparation
- Prescription verification
Certification
- Licensed Pharmacist in GA - expired 31 Dec 2026
- Licensed Pharmacist in LA - expired 31 Dec 2025
- Certified CPR/BLS - expired May 2027
- Compounded Sterile Preparations Certificate for Pharmacists obtained 23 Jun 2021
Timeline
Research Pharmacy Manager
CenExel Clinical Research - ACMR
12.2018 - Current
Retail Pharmacy Manager
Walgreens
05.2012 - 12.2018
Staff Pharmacist
Walgreens
08.2010 - 05.2012
Doctor of Pharmacy - Pharmacy
School of Pharmacy, Mercer University
Bachelor of Science - Chemistry
Georgia State University
Bachelor of Science - Pharmacy
Widya Mandala University
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