TEKOA HAWKINS
Hawley
Summary
Professional sales manager with proven track record in driving sales growth and exceeding targets. Strong leader with expertise in team collaboration, customer relationship management, and strategic planning. Adept at leveraging market trends to maximize revenue and adapt to changing business needs. Highly dependable, with effective communication and problem-solving skills ensuring consistent results.
Overview
6
6
years of professional experience
Work History
Branch Sales Manager
Epic Office Solutions, LLC
05.2023 - 06.2024
- Develop Fort Worth market for Epic with zero customer base to 3.1 million in revenue.
- Interviewed, hired and developed team of Sales and Service members.
- Reported to President for marketplace budget, P&L, and sales rep development.
- Resolved customer complaints in a timely manner while ensuring satisfaction was maintained.
- Led by example, exhibiting strong work ethic and consistently meeting or exceeding individual sales targets while inspiring team members to do the same.
- Conducted regular performance reviews for team members, identifying strengths as well as areas requiring further development or training opportunities for continuous growth.
Vice President of Operations
All Copy, LLC
03.2020 - 04.2023
- Drove company revenue from 800k to 2.3 million in my first 24 months as VP.
- Led teams to drive operational excellence and deliver customer satisfaction.
- Maintained up-to-date knowledge of industry trends, regulatory changes, and best practices in order to remain competitive.
- Identified and qualified Major Account needs and negotiated and closed profitable projects with high success rate.
- Creating new relationships with leading OEMs.
- Developed a new market with Government accounts leading a 180% growth within SLED accounts.
- Ended 2022 with 60% service profitability.
- Tasked with transferring our company from FMaudit to Printanista.
- Developed a personalized CRM and trained all new reps and managers on use and practice.
Field Service Manager
All Copy LLC
02.2018 - 03.2020
- Led team in achieving revenue targets through upselling services and expanding client base.
- Optimized inventory management systems to reduce costs and eliminate waste.
- Installed and provided technical support for equipment.
- Collaborated with sales teams to identify new business opportunities and expand market reach.
- Developed comprehensive training programs, ensuring optimal employee performance.
- Managed a team of technicians, providing support and guidance for professional development.
- Monitored service metrics, identifying trends for continuous process improvement initiatives.
- Reduced equipment downtime by implementing proactive maintenance plans and schedules.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA08-2017
Skills
- Branch operations
- Team training and development
- Operations Management
- Driving revenue
- Problem-Solving
- Sales presentations
- Client relations
- Revenue generation
Timeline
Branch Sales Manager
Epic Office Solutions, LLC
05.2023 - 06.2024
Vice President of Operations
All Copy, LLC
03.2020 - 04.2023
Field Service Manager
All Copy LLC
02.2018 - 03.2020
High School Diploma -
Penn Foster Career School
Similar Profiles
KAITLIN HAYKAITLIN HAY
Project Manager, Human Resources and People Manager at Epic Solutions And Analytics LLCProject Manager, Human Resources and People Manager at Epic Solutions And Analytics LLC
CARISSA HUMPHREYSCARISSA HUMPHREYS
General Manager at Total Back Office Solutions LLCGeneral Manager at Total Back Office Solutions LLC
Ibrahim HasanIbrahim Hasan
Service Manager at CANON OFFICE IMAGING SOLUTIONS (Doha) LLCService Manager at CANON OFFICE IMAGING SOLUTIONS (Doha) LLC