Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tekor McCloud

Richmond,VA

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Overview

9
9
years of professional experience

Work History

Branch Manager

Orkin
03.2021 - Current
  • President Club Award recipient (rank top 5 in the company in customer retention, employee retention, revenue growth, and operating profit)
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Generated financial and operational reports to assist management with business strategy.
  • Examined customer loan applications for loan approvals and denials.
  • Developed strategic plans for day-to-day financial operations.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Created financial dashboards to provide insights into key performance indicators.
  • Designed and maintained financial models to identify and measure risks.

Sales Floor Supervisor

Lowes Home Improvment
04.2015 - 03.2021
  • Developed strong and lasting rapport to improve customer service and retain valued clients.
  • Overcame objections and closed sales while following company policies and legal requirements.
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
  • Partnered with operations team to achieve company revenue and profit goals.
  • Trained and supported store team with closing deals and assisting customers.

Education

Bachelor of Science - Business Administration And Management

Virginia Commonwealth University
Richmond, VA
12.2020

Skills

  • Proficient in Adobe, Microsoft (Excel, Word, Powerpoint)
  • Risk Mitigation
  • Financial Oversight
  • Employee Development
  • Sales Development
  • Business Development
  • Relationship Building and Management
  • Operational Reports
  • Process Improvement
  • Interviewing and Hiring
  • Account Review
  • Performance Reviews

Timeline

Branch Manager

Orkin
03.2021 - Current

Sales Floor Supervisor

Lowes Home Improvment
04.2015 - 03.2021

Bachelor of Science - Business Administration And Management

Virginia Commonwealth University

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Tekor McCloud