Tekyah Roddey
Rock Hill,SC
Summary
Committed and hardworking Cashier/ Sales Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Front End Shift Lead/Cashier
Shomars Southern Greek Restaraunt
02.2020 - Current
- Provided excellent customers service while taking customers' orders
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed credit card, and gift certificate payments with electronic computer system.
- Counted the drawers at end of the shifts
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
Cashier/Associate
It's Fashion Metro
05.2022 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
Cashier/Sales Associate
Walmart
05.2019 - 12.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Associate of Arts - Paralegal Studies
York Technical College
Rock Hill, SC08.2022
Bachelor of Arts - Business Administration
Winston Salem State University
Winston-Salem, NC08.2021
High School Diploma -
Northwestern High School
Rock Hill, SC08.2019
Skills
- POS Transactions
- Financial Transactions
- Cooperative Attitude
- Excellent Customer Service Skills
- Handled escalated customer service issues
- Provided resolutions to customer concerns
- Data Entry
- Microsoft Word
- Handled Inbound calls from customers regarding their orders
Timeline
Cashier/Associate
It's Fashion Metro
05.2022 - 08.2022
Front End Shift Lead/Cashier
Shomars Southern Greek Restaraunt
02.2020 - Current
Cashier/Sales Associate
Walmart
05.2019 - 12.2019
Associate of Arts - Paralegal Studies
York Technical College
Bachelor of Arts - Business Administration
Winston Salem State University
High School Diploma -
Northwestern High School
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