TELESA REDDICK
St. Petersburg
Summary
A dynamic Hair Loss Specialist with a proven track record at Creative Hair Solutions, where strategic planning and expert problem-solving significantly enhanced customer satisfaction. Known for exceptional coaching abilities and analytical thinking, I've effectively boosted staff performance and retention, while skillfully negotiating to improve profit margins.
Developed versatile skill set in fast-paced, collaborative environment, seeking to transition into new field. Expertise in data analysis and process optimization, with talent for problem-solving and strategic planning. Eager to leverage these transferable skills to contribute effectively in new role.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HAIR LOSS SPECIALIST
CREATIVE HAIR SOLUTIONS
02.2010 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Negotiated with suppliers to reduce material costs, improving profit margins.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Associate of Science - SURGICAL TECH
SOUTHERN TECHNICAL COLLEGE
Tampa, FL05-2026
PHLEBOTOMY
SOUTHERN TECH
Pinellas Park, FL12-2024
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Coaching and mentoring
- Knowledge sharing
- Maintenance and repair
- Attention to detail
- Relationship building
- Active listening
- Decision-making
- Reliability
- Idea development and brainstorming
- Professionalism
- Strategic planning
Certification
- First Aid Certification
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- Basic Life Support Certification (BLS)
Timeline
HAIR LOSS SPECIALIST
CREATIVE HAIR SOLUTIONS
02.2010 - Current
- First Aid Certification
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- Basic Life Support Certification (BLS)
Associate of Science - SURGICAL TECH
SOUTHERN TECHNICAL COLLEGE
PHLEBOTOMY
SOUTHERN TECH
Similar Profiles
Bree BarclayBree Barclay
Hairstylist at Creative Culture HairHairstylist at Creative Culture Hair
Katharine AllbaughKatharine Allbaugh
Nail Technician at Creative Images Hair SalonNail Technician at Creative Images Hair Salon
Callie KutzCallie Kutz
Front Desk Receptionist at Creative Hair Design Salon & Spa Omaha NeFront Desk Receptionist at Creative Hair Design Salon & Spa Omaha Ne