Telia Hubbard
Clayton,NC
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Fresh Foods Department Manager
Harris Teeter
Raleigh, NC
09.2026 - Current
- Coordinated daily store operations to uphold high customer service standards.
- Trained team members on product knowledge and store policies to enhance customer engagement.
- Monitored inventory levels and facilitated stock replenishment to ensure product availability.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Engaged with customers to address inquiries and resolve issues promptly.
- Participated in merchandising efforts to enhance product displays and promotions.
- Implemented safety protocols to maintain a clean and organized work environment.
Assistant Manager
Quick Chek stores
North Plainfield, New Jersey
08.2018 - 12.2023
- Assisted in managing daily store operations and staff scheduling.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained new employees on company policies and customer service standards.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved customer complaints and improved service quality through team collaboration.
- Conducted employee performance evaluations to identify training needs and improvements.
- Implemented promotional displays to enhance product visibility and sales appeal.
- Monitored inventory levels and coordinated restocking efforts with suppliers.
- Collaborated with management on strategic initiatives for operational efficiency.
- Ensured compliance with health and safety regulations in the store environment.
Education
North Plainfield High School
North Plainfield, NJSkills
- Inventory management
- Team training
- Customer engagement
- Merchandising strategies
- Customer service
- Team management
- Inventory control
- Sales analysis
Certification
Food safety certified
Accomplishments
Two time winner of the employee of the month award
Timeline
Fresh Foods Department Manager
Harris Teeter
09.2026 - Current
Assistant Manager
Quick Chek stores
08.2018 - 12.2023
North Plainfield High School